What are the responsibilities and job description for the Home Health Scheduler/Caregiver position at Western Home Services?
Help people live fully at home — where comfort, independence, and compassion come together.
Location: In-office In-Home Care (Travel to Clients' Homes in own vehicle)
Schedule: Monday to Friday, 32 hours/week this position includes an on-call weekend/holiday rotation
Are you someone who is well organized and enjoys making a difference in the lives of others? If so, Western Home Communities is seeking to add an Hybrid Employee Relations Coordinator (Home Health Scheduler/Caregiver) to join our growing team. This individual will be responsible for scheduling atHome with Western Home employees who provide in-home care services to our clients, as well as assisting our clients with specific tasks in helping to maintain their independence in their home. Highly preferred in this role is a current CNA certification with the Iowa Nurse Aide registry and completed CMA course certificate.
Requirements of a Hybrid Employee Relations Coordinator:
(Preferred) Must have completed an accredited 60-hour Medication Aide course and be CPR certified or willing to achieve it. Must also have current CNA certification with the Iowa Nurse Aide registry in good standing. You will administer medications and perform required treatments to clients, under the direction of licensed staff.
(Required) Must have a valid Driver’s License
(Required) Must have reliable transportation and active vehicle insurance as you will be responsible for travel to the client's home
(Required) Must be willing and able to perform hands-on cares
(Preferred) Prior Scheduling experience
Excellent communication skills
Must be CPR certified or willing to obtain
Will be working independently, so must be a self-starter and able to move from one task to another
Responsibilities of a Hybrid Employee Relations Coordinator:
Schedules in-home employees for assignments, resolving related problems such as illnesses, insufficient staffing, clients concerns and suggestions, etc.
Logs all incoming calls and/or refers to the appropriate department
Provide our clients with assistance of daily living needs including personal care, meal preparation, home tidiness, and more, as needed
Provide physical support as needed for clients including daily activities and personal hygiene, including bathing, dressing, getting out of bed, -using the toilet, walking, standing, or exercising.
Maintain a safe environment for those we serve
Promptly responds to client needs and takes appropriate action
Maintains on-call status during non-business hours, communicating with employees, clients, and team members
Informs new clients about atHome with Western Home options, service levels, and pricing, as needed.
Benefits of a Hybrid Employee Relations Coordinator:
Ability to be paid early
An alternate wage scale is available for those who choose to waive benefits
Continuing Education Opportunities
Tuition and Student Loan reimbursement
(Full-time) Health, Dental, and Vision insurance
Flexible PTO
401k Match
Wellness Reimbursement
Employee Assistance Program
And much more!
If you, or someone you know, would be a good fit for this opportunity within Western Home Communities- we would love to talk!
Western Home Communities is a continuing care retirement community (CCRC). That means we offer residential living for seniors at every stage of health, activity and independence, from those who need no assistance, to others who require round-the-clock nursing care. This is often referred to as the continuum of care.
Mission Statement: Western Home Communities is a charitable Christian Service Organization that assertively creates fulfilling lifestyles for those we serve, their families, and our employees.
The ideal candidate for this position supports the Western Home Communities' values of people first, servant spirit, innovation, and financial integrity.
We offer an array of living options, care, and services for the well-being of our clients.
Join our team to make a difference in the lives of those we serve!
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