What are the responsibilities and job description for the Human Resources Admin (Front Desk) position at Western Extrusions?
Pay: $20.00 per hour
Schedule: Monday – Friday | 8:00 AM – 5:00 PM
About Us: Western Extrusions Corporation is a national leader in the manufacturing of extruded aluminum products. Headquartered in Carrollton, Texas, we manufacture quality products used in America's critical infrastructure industries including, but not limited to, Class 8 trucks, electric vehicles, truck trailers, utility-scale solar power, electrical transmission, and numerous commercial construction products.
About the Role: The Human Resources Admin. (Front Desk) serves as the first point of contact for employees, applicants, visitors, and vendors while providing administrative support to the Human Resources department. This role is responsible for creating a welcoming and professional experience, maintaining confidential employee information, supporting recruiting and onboarding activities, and assisting with a variety of HR initiatives. Working closely with all levels of the organization, this position requires exceptional customer service, strong organizational skills, professionalism, and the ability to thrive in a fast-paced manufacturing environment.
Your Responsibilities:
Serve as the "face" of Human Resources
- Greet and assist employees, applicants, visitors, vendors, and guests in a professional and courteous manner.
- Answer and direct incoming phone calls while providing exceptional customer service.
- Maintain a clean, organized, and professional front office and reception area.
Support Human Resources Operations
- Assist with new hire onboarding, orientation preparation, and employment documentation.
- Maintain employee personnel files and HR records while ensuring confidentiality and accuracy.
- Schedule interviews and communicate with candidates throughout the hiring process.
- Assist with employment verifications, filing, scanning, data entry, and document management.
- Order and maintain office and departmental supplies.
- Provide administrative support for HR projects and departmental initiatives.
Support Employees
- Respond to employee questions and direct them to the appropriate HR team member when needed.
- Build positive relationships with employees across all departments.
- Handle sensitive and confidential information with professionalism and discretion.
Support Company Events
- Assist with employee engagement events, recruiting events, training sessions, meetings, and other company-sponsored activities.
- Provide administrative and logistical support before, during, and after events.
- Perform other related duties as assigned.
Competencies:
Building Collaborative Relationships – Develop, maintain, and strengthen positive working relationships across all levels of the organization while fostering teamwork and collaboration.
Customer Service Focus – Demonstrate a commitment to providing exceptional service to employees, applicants, visitors, and internal customers by being responsive, professional, and solutions-oriented.
Confidentiality & Integrity – Exercise sound judgment while maintaining confidentiality of employee information and conducting work with the highest ethical standards.
Professionalism – Represent the Human Resources department with courtesy, maturity, accountability, and respect in every interaction.
Time Management – Successfully prioritize multiple responsibilities, meet deadlines, and maintain a high level of accuracy while adapting to changing business needs.
Communication – Communicate clearly, professionally, and respectfully through verbal and written correspondence with employees at all levels.
Adaptability – Demonstrate flexibility and a willingness to assist with changing priorities, special projects, and company initiatives.
What You Will Bring:
- High school diploma or GED required; Associate's degree in Human Resources, Business Administration, or a related field preferred.
- Previous administrative, receptionist, Human Resources, or customer service experience preferred.
- Bilingual (English/Spanish) preferred.
- Excellent customer service and interpersonal skills.
- Strong organizational skills with exceptional attention to detail.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
- Ability to handle confidential information with professionalism and discretion.
- Ability to prioritize multiple assignments while maintaining accuracy in a fast-paced environment.
- Ability to work independently and as part of a team.
- Must be available to work occasional overtime, including evenings and weekends, as business needs require to support recruiting events, employee engagement activities, trainings, and other company initiatives.
Please Note: No third-party candidates are being accepted at this time.
Equal Employment Opportunity Statement: Western Extrusions Corporation is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected under applicable federal, state, or local law.
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $20