What are the responsibilities and job description for the ServiceTech position at WESTERN EQUIPMENT LLC?
Purpose: Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Location Manager, Shop Foreman, Internal D-TAC or senior technicians.
Job Responsibilities/Duties
- Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions products
- Participates in Service Educate Training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools, and equipment
- Maintains clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time on a timecard and for all material used in performing assigned duties
Qualifications:
Experience, Skills, and Knowledge:
- 1 years in performing service repairs
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment
- Ability to operate vehicles and equipment used for diagnostic purposes
- Ability to lift 50-75 lbs. repeatedly on a daily basis and more on occasion
- Ability to perform duties in extreme seasonal temperatures
- Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs
- Ability to go on Service Calls when needed, a valid driver’s license is required
- Be available to complete long-term repairs on a customer’s equipment in a timely manner
- Forklift certified preferred
- Ability to use Service Advisor and basic computer functions
- Proficient oral and written skills
- Climb up on equipment and in smaller spaces in equipment to make repairs
*This is a safety sensitive position