What are the responsibilities and job description for the Operations Manager position at Western Colorado Community Foundation?
Organization Summary
The Western Colorado Community Foundation (WCCF) is committed to building thriving western Colorado communities powered by generosity. We bring this vision to life by connecting people, ideas, and resources, while providing leadership, fostering meaningful relationships, and stewarding assets to meet the evolving needs of the communities we proudly serve.
With over $200 million in assets and more than $9 million distributed annually in grants and scholarships, WCCF is a trusted partner to nonprofits, students, and community leaders across seven counties, fueling initiatives that create lasting, regional impact.
Position Summary
The Operations Manager plays a critical role in making this work possible. This position oversees the WCCF’s day-to-day office operations, including office management, facilities, and technology systems, ensuring that the organization runs smoothly, efficiently, and with excellence. From managing vendors and supporting staff to maintaining a professional and welcoming environment for our community partners, the Operations Manager is a key driver of organizational effectiveness.
This is an opportunity for a highly organized, solutions-oriented professional who thrives in a dynamic, mission-driven environment. The ideal candidate demonstrates strong operational discipline, takes a proactive approach to supporting a growing organization, and models the values of the foundation in everything they do, helping to advance both internal operations and the organization’s philanthropic mission.
At WCCF, strong operations help power meaningful community impact.
Key Responsibilities
Office Management
Oversee front desk reception operations, including supervision of the Receptionist and management of coverage schedules; serve as backup as needed to support daily breaks, vacations, and other absences.
- Manage incoming and outgoing mail, deliveries, and general office logistics.
- Oversee office supply inventory, ordering, and vendor relationships.
- Coordinate office space planning, furniture needs, and potential expansion or reconfiguration.
- Develop, document, and enforce standard operating procedures (SOPs) related to office operations, including opening/closing protocols, shared space usage, and cleanliness standards.
- Maintain organized shared drives, file systems, archives, and document retention practices.
- Coordinate logistics for weekly staff meetings, internal communications, and special staff events, serving as a key member of the internal and external events team.
- Perform other duties and special projects as assigned to support cross-departmental workflows and advance the mission of the organization.
Facilities & Property Management
- Oversee building access, security protocols, and opening/closing procedures, including managing temporary closures when necessary.
- Serve as primary liaison with property managers, contractors, architects, interior designers, and other vendors.
- Coordinate routine building maintenance and oversee special projects, including capital improvements (e.g., HVAC, renovations).
- Solicit bids, support vendor selection, and manage contracts in alignment with organizational policies.
- Coordinate scheduling and use of shared spaces, including managing reservations for external partners and community groups using the Center for Philanthropy; oversee room setup and provide onsite support as needed.
- Support events and meetings as needed, particularly with logistics, space coordination, and troubleshooting A/V.
- Manage tenant relationships for on-site residential space, including communication, lease coordination, and issue resolution.
- Ensure facilities are safe, functional, and aligned with WCCF’s professional standards.
Technology & IT Coordination
- Troubleshoot and coordinate maintenance of office technology, including computers, phones, copiers, and internet systems.
- Serve as the primary liaison to external IT, internet, A/V, and phone providers.
- Support server administration, system upgrades, and overall IT infrastructure reliability.
- Maintain shared server organization, data integrity, and database hygiene.
- Ensure continuity of operations through reliable and secure technology systems.
- Identify, implement, and support new technologies, including AI tools, to improve efficiency and effectiveness across the organization.
- Assist with onboarding and offboarding of staff from a technology and systems perspective.
Education & Experience Requirements
Education
- Bachelor’s degree in business administration or related field preferred.
- Equivalent combination of education and professional experience will be considered.
Experience
- 3–5 years in operations, office/facilities, or administrative management, ideally in a nonprofit setting.
- Proven ability to manage projects, vendors, contracts, and office/facility operations.
- Strong experience coordinating calendars, scheduling, and internal team workflows.
- Supervisory experience and comfort supporting front desk/administrative operations.
- Familiarity with IT systems and willingness to leverage technology, including AI tools, to improve efficiency.
Knowledge, Skills & Capabilities
- Strong organizational, project management, and problem-solving skills.
- Advanced proficiency in Microsoft Office Suite, especially Outlook (calendar management), Teams, Word, and Excel.
- Ability to manage multiple priorities and work independently.
- Experience managing vendors, contracts, and facility-related projects.
- Strong interpersonal and customer-service skills for internal staff, tenants, and community partners.
- Strong written and verbal communication skills.
- High degree of discretion, professionalism, and ethical judgment.
- Commitment to confidentiality in handling sensitive information.
- Experience with or interest in leveraging technology and AI tools to improve operations.
- Enthusiasm for and commitment to the organization’s philanthropic mission.
Working Conditions & Expectations
- Occasional evening and weekend work may be required for special events and projects.
- Limited local travel within the seven-county service area.
- Ability to sit or stand for extended periods and regularly use computer equipment.
- Ability to lift and move items up to 25–50 pounds as needed to receive deliveries and handle office supplies or equipment.
Employee Benefits
In addition to compensation, we provide a robust benefits package that includes health, dental, and vision coverage options, retirement contributions, access to an Employee Assistance Program (EAP) and a generous paid time off program. This includes paid volunteer time, supporting our commitment to community engagement.
How to Apply
To apply, submit an updated resume and cover letter by April 12, 2026. We respectfully ask that no phone calls be made regarding this position.
Pay: $26.44 - $29.81 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $26 - $30