What are the responsibilities and job description for the Electronic Resources Access Coordinator position at Western Carolina University?
The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA).
This position is primarily responsible for establishing and maintaining access to electronic resources, including the management and oversight of knowledge bases, electronic management tools, authentication, and record maintenance in the library system. This position works closely with vendors and publishers to ensure holdings are accurate and electronic resources are accessible. This position also oversees the necessary workflows to ensure electronic resources are accessible, including troubleshooting and links. This position assists with any usage statistics that may be requested or needed. Other duties may be assigned at the discretion of the supervisor.
Must be eligible to work in the United States without sponsorship.
This position is primarily responsible for establishing and maintaining access to electronic resources, including the management and oversight of knowledge bases, electronic management tools, authentication, and record maintenance in the library system. This position works closely with vendors and publishers to ensure holdings are accurate and electronic resources are accessible. This position also oversees the necessary workflows to ensure electronic resources are accessible, including troubleshooting and links. This position assists with any usage statistics that may be requested or needed. Other duties may be assigned at the discretion of the supervisor.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
- Knowledge of continuing resources operations, electronic resource standards, and library database management, including familiarity with Alma, Primo, OpenAthens, COUNTER-compliant statistics, and SUSHI standards.
- Ability to analyze situations, apply problem-solving skills, and work independently to prioritize and manage workflow.
- Ability to contribute to project planning and coordination in collaboration with unit staff.
- Ability to establish and maintain effective working relationships with staff, vendors, publishers, and users, and to communicate effectively both orally and in writing.
Minimum Qualifications
Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Graduation from a four-year college or university and one year of experience in a library or archives and/or records management; or high school and five years experience in a library or archives and/or records management; or equivalent combination of training and experience.
Graduation from a four-year college or university and one year of experience in a library or archives and/or records management; or high school and five years experience in a library or archives and/or records management; or equivalent combination of training and experience.
Anticipated Hiring Range
$44,500
Position Type
Permanent Full-Time
Number of Hours per Week
40
Number of Months per Year
12
Salary Band Range
$34,133 - $73,667
Salary Grade
For administrative purposes during the implementation of Career Banding this contributing-level position is considered a Salary Grade 65
Posting Text
Open Date
04/30/2026
Close Date
05/14/2026
Open Until Filled
No
Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Please include a cover letter, resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Salary : $34,133 - $73,667