Development Administrative Assistant

Position Title: Development Office Assistant

Reports To: Chief Development Officer

Location: Western Carolina Rescue Ministries, Asheville, NC

Position Type: Full-Time (Non-Exempt)

Position Summary

The Chief Development Officer Assistant plays a key role in supporting the fundraising, communications, and community engagement efforts of Western Carolina Rescue Ministries. This position provides essential administrative, communication, and event support to ensure the smooth and effective operation of the Development Department.

The ideal candidate will be highly organized, detail-oriented, and motivated by the Mission’s purpose to serve God by serving those in need through Rescue, Recovery, and Restoration.

Key Responsibilities

Administrative and Donor Support

• Prepare and send thank-you letters and donation receipts in a timely and accurate manner.
• Maintain donor records in the CRM database, ensuring all gifts, notes, and communications are up to date.
• Generate reports for the Chief Development Officer (CDO) on donor activity, giving trends, and campaign performance.
• Assist with mailings, including appeal letters, newsletters, and event invitations.

Communications and Marketing Support

• Assist in creating and scheduling email communications to donors and supporters.
• Update and maintain website content using WordPress (event pages, blog posts, donation forms, etc.).
• Help coordinate social media updates, stories, and photos related to Mission events and programs.

Volunteer Coordination

• Help schedule and communicate with volunteers for Mission events, meal service, and donation drives.
• Maintain volunteer lists and assist with thank-you communications and recognition efforts.

Event Support

• Provide administrative and on-site support for special events, including the 5K, annual gala, community fundraisers, and holiday activities.
• Assist with event logistics such as registration, donor follow-up, silent auction coordination, and set-up/tear-down.
• Track sponsorship commitments, donations, and post-event reporting.

Qualifications

• Associate’s degree or equivalent experience in communications, business, nonprofit management, or a related field.
• 1–3 years of experience in administrative support, fundraising, or nonprofit work preferred.
• Strong writing and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning donor database software.
• Experience with WordPress and email platforms (such as Mailchimp or Constant Contact) preferred.
• Excellent organizational skills, attention to detail, and the ability to manage multiple projects.
• A heart for service and alignment with the Mission’s faith-based values and purpose.

Work Environment

• Office-based position with occasional evening or weekend hours for special events.
• Collaborative team environment focused on community impact and compassionate service.