Receptionist/Insurance Account Manager - Aberdeen, SD

Receptionist/Insurance Account Manager

Join Our Team as an Insurance Account Manager

Are you a self-starter with a passion for client service and risk management? At Western Agency, we are dedicated to securing the prosperity and security of our clients across personal, commercial, and agricultural sectors. If you are eager to contribute to a supportive work environment where client satisfaction is paramount, we invite you to explore this exciting opportunity with us.

Why Western Agency?

· Comprehensive Training: Don't worry if you're new to the insurance industry. We provide comprehensive training, ongoing support, and licensing to help you succeed.

· Local Focus: You'll be serving your own community, helping your neighbors protect what matters most. Build lasting relationships with local clients.

· Supportive Team: Join a team of like-minded professionals who are passionate about insurance and making a difference in people's lives.

· Career Advancement: We value growth from within allowing you to climb the ranks and expand your career.

The Role:

As an Account Manager, you will play a crucial role in safeguarding the financial security of our clients and their families through meticulous service, development, and implementation of precise risk management strategies. This position offers a unique opportunity for long-term career development, serving as a trusted advisor to ranchers, farmers, small business owners, and corporate contractors, while providing ample opportunities for professional growth with an emphasis on proviidng excellent customer service to our community.

Duties and Responsibilities

· 15% receptionist duties and 85% account manager duties

· Assist walk-ins and monitor incoming calls from clients and carriers

· Service existing accounts: Billing, Changes, Claims, Quoting, Applications, Work with underwriters

· review/renew coverages for existing accounts

· Handle personal lines accounts

· Issue certificates, binders, and additional evidence of property documents

· Build comprehensive and accurate risk profiles to protect client assets

· Build effective underwriter & customer relationships

· Collaborate on presentations, delivery, and renewal appointments with producers

· Input of all data in agency database

· Pursue professional growth within the industry

· Other duties as assigned

Skills and Abilities:

· Excellent verbal and written communication skills

· Strong organizational abilities

· Attention to detail

· Problem solving capabilities

· Proficient in Microsoft Office

· Willingness to learn

· Effective team player

Qualifications:

· Customer service experience preferred

· P&C Insurance License or willingness to obtain one

· High School Diploma or equivalent

· Prolonged periods sitting at a desk and working on a computer

· Must be able to lift 15 pounds at times

Western Agency is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $42,000