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Regional Clinical Director

WESTCARE INC
Hagerstown, MD Full Time
POSTED ON 11/20/2025
AVAILABLE BEFORE 1/19/2026

Job Details

Job Location:    Hagerstown - 18800 Roxbury Road - Hagerstown, MD
Position Type:    Full Time
Education Level:    Graduate Degree
Salary Range:    $100000.00 - $110000.00 Salary/year

Description

Position Summary:

The Regional Clinical Director serves as a member of the State Leadership team and works to ensure the delivery of quality services. This role provides supervision and oversight to designated clinical staff while overseeing the clinical administration for all assigned sites and programs.   The Regional Clinical Director will work to ensure the clinical facility (s) in our assigned areas comply with regulations and standards.   The goal is to promote quality care and patient safety in the designated states.  Essential Job Functions include those listed below.

 

Essential Job Functions:

  • Align clinical and treatment approach with WestCare’s values, ethics, and code of business;
  • Develops and maintains positive working relationships and partnerships with federal, state, regulatory, and funding, and other bodies;
  • Uphold strict confidentiality of individual information;
  • Completes mandatory documentation and audits with timelines established by applicable regulations;
  • Serves as a mentor for clinical staff, offering coaching and guidance where needed;
  • Collaborate with regulatory agencies such as CARF Accreditation, Medicare and Medicaid, State Licensing, and other rules or standards to make sure WestCare meets all legal and ethical standards for effective care;
  • Monitor and ensure staffing ratios are present in relation to the number of individuals being served;
  • Provide education and training to clinical staff through training sessions, workshops, or even develop online modules;
  • Create informative materials for staff that include standard operation policies of manuals that outline the regulations and provide guidance on how to comply with them;
  • Provide a monthly report to the COO reporting on the clinical progress to ensure overall success of each state;
  • Embraces and embodies the mission, vision, guiding principles, and goals of WestCare Georgia, Kentucky, Tennessee, and West Virginia;
  • Acts as a liaison between WestCare and external agencies;
  • Supports designated staff by being “on call” for emergencies on a 24hr basis and responding to emergency situations in a way that is consistent with WestCare’s policies, procedures, and ethical standards;
  • Perform any other duties as assigned.

Qualifications


Essential Qualifications:

Certifications/Licensures:

  • Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), and/or Licensed Clinical Professional Counselor (LCPC) licensure is required.
  • Valid driver’s license and the ability to obtain and maintain WestCare’s vehicle insurance is required.
  • CPR Certificate preferred.

Education:

  • Graduation from a relevant Master’s or Doctoral-level educational program in Counseling, Social Work, Psychology or other field related to the position required.

 

Experience and Competencies:

  • Three to five (3-5) years of experience in a comparable role required;
  • At least one (3) year of experience in behavioral health, social services, or related industry required;
  • Ability to mentor, coach, and train required;
  • Excellent communication skills required;
  • Ability to exercise good judgment and discretion required;
  • Ability to work well in a team environment required;
  • Ability to adhere to the highest standard of ethical conduct and confidentiality required;
  • Professional appearance and demeanor required;
  • Must be sensitive to populations served;
  • Intake and assessment experience is highly preferred;
  • Ability to utilize a computer and software that includes Microsoft 365.

Working Conditions:

  • Work is primarily performed in an office or indoor setting;
  • Some outdoor activities and travel to multiple locations may be required;
  • Regular and prompt attendance is required throughout employment.

 

Essential Physical and Mental Demands of the Job

The employee must be able to perform the following essential duties and activities with or without accommodation:

 

Physical Demands:

  • Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds.  Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).  Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
  • Requires talking: Expressing or exchanging ideas by means of the spoken word.  Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
  • Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
  • Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employees’ essential job functions and to observe client behavior and activities in and out of the facility.
  • The normal work routine involves no exposure to human blood, body fluids or tissues.  However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands:

  • Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. 
  • Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions. 
  • Requires the ability to work under stress and in emotionally charged settings.
  • Requires the ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

Salary : $100,000 - $110,000

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