Community Engagement Specialist

POSITION SUMMARY:

The Community Engagement Specialist enhances resident well-being and community connectedness within a permanent supportive housing complex by coordinating resident activities, facilitating engagement with community resources, and building supportive relationships with residents and external partners. This role promotes social inclusion, resident empowerment, and a vibrant community environment through purposeful outreach, programming, and collaboration with on-site services and stakeholders.

ESSENTIAL JOB FUNCTIONS:

• Develop, implement, and sustain meaningful engagement strategies that connect residents with each other, staff, and community resources.
• Serve as a primary point of contact for residents, building rapport and encouraging participation in housing community life.
• Conduct outreach within the housing complex to understand resident needs, preferences, and barriers to participation.
• Facilitate resident input and feedback mechanisms (surveys, town halls, suggestion boxes) to guide programming.
• Plan and coordinate a diverse calendar of resident activities—social, recreational, educational, wellness, cultural, and life skills programs.
• Lead or support implementation of regular group events (e.g., community meals, art workshops, fitness classes, support groups).
• Collaborate with staff and external partners to bring in guest facilitators, trainers, and service providers for scheduled activities.
• Maintain records of attendance, feedback, and impact assessments for ongoing improvement.
• Ensure activities are inclusive, trauma-informed, and responsive to the community’s cultural and individual needs.
• Build and maintain partnerships with community organizations, service providers, volunteers, and local stakeholders to expand resident opportunities.
• Represent the housing complex at community meetings, outreach events, and collaborative networks to connect residents with external supports (employment resources, health services, education, transportation).
• Coordinate referrals and introductions between residents and relevant service providers.
• Create and distribute engaging communication materials (flyers, newsletters, bulletin boards, digital updates) to promote activities and resources.
• Track engagement metrics and prepare regular reports on participation, trends, and outcomes for leadership review.
• Maintain organized databases and documentation of engagement efforts, partnerships, and resident interests.
• Advocate for resident interests in planning and policy discussions within the housing provider organization.
• Help residents navigate community resources, access benefits, and address non-clinical barriers to well-being.
• Provide direct support, coaching, and encouragement to motivate resident participation and self-advocacy.
• Must embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent.
• 2 years of experience in community engagement, program coordination, or supportive housing environments.

COMPETENCIES:

• Strong interpersonal and communication skills, with ability to connect with diverse populations.
• Experience coordinating programs, events, or activities with measurable outcomes.
• Ability to organize time, manage multiple priorities, and document work effectively.
• Comfort working collaboratively with internal teams, residents, and external community partners.
• Familiarity with trauma-informed, harm-reduction, and strengths-based engagement practices.
• Proficiency with basic office technology and communications tools.
• Must be culturally/linguistically sensitive to populations served.
• Knowledge of Co-occurring disorders desired.
• Ability to exercise good judgment and discretion.
• Ability to work well in a team environment.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Must be able to successfully obtain and maintain a criminal background check.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that
• WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test. 

Salary : $22