IR Scheduling Specialist - Full Time - Wolf River

Job Title: IR Scheduling Specialist

About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview
The Interventional Radiology Scheduling Specialist plays a vital role in coordinating and managing interventional radiology procedures across assigned facilities. This position works closely with physicians, nurses, technologists, and support teams to align provider schedules, staff availability, and procedural resources. Working under the general direction of the Radiology Manager, this role ensures efficient scheduling practices that support timely patient care, operational goals, and a positive patient experience.

Key Responsibilities

• Schedule Interventional Radiology procedures and office appointments for all IR providers.
• Schedule return appointments, laboratory tests, and radiology studies as required.
• Align provider, nurse, and technologist availability with procedure room resources to ensure efficient scheduling.
• Maintain awareness of provider schedules and procedure volumes to meet established turnaround time standards.
• Identify scheduling barriers and implement solutions to improve access and workflow efficiency.
• Communicate effectively with patients, providers, and staff both within the clinic and at outside facilities.
• Assist with patient calls related to procedures, appointments, and scheduling questions.
• Coordinate and route all scheduling and procedural information appropriately within the EMR.
• Maintain and track scheduling delay logs for interventional procedures.
• Obtain and document necessary patient information, including prior imaging and medical records.
• Notify physicians promptly of scheduling issues or conflicts.
• Coordinate procedures with other physicians and clinic appointments as needed.
• Interface daily with Medical Records, Insurance, Phone Room, Nursing, and Physician teams.
• Maintain patient confidentiality, professional appearance, and compliance with clinic policies.
• Attend staff meetings and perform additional duties as assigned.

Qualifications

Education & Experience

• Required:
• High school diploma or GED.
• Minimum of one (1) year of experience in operating room scheduling, procedural scheduling, or a clinical coordination role involving providers, staff, and procedural resources.
• Preferred:
• Experience supporting interventional radiology, surgical services, or specialty procedural clinics.

Skills & Abilities

• Required:
• Excellent organizational, follow-up, and time-management skills.
• Strong verbal and written communication skills.
• Strong problem-solving and analytical abilities.
• Ability to independently manage complex schedules with limited supervision.
• Ability to prioritize and balance multiple demands in a fast-paced clinical environment.
• Proficiency in Microsoft Word, Excel, and email applications.
• Ability to work effectively within multidisciplinary teams while maintaining strong professional relationships.
• Ability to apply deductive reasoning and adapt scheduling decisions in response to changing provider, staff, or patient needs.
• Preferred:
• Experience working within an EMR and coordinating care across multiple facilities.

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a critical role in ensuring patients receive timely, coordinated care.
• Collaborative Culture: Work alongside a multidisciplinary team dedicated to excellence in oncology care.
• Professional Development: Access training, educational resources, and opportunities for growth.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us
If you are detail-oriented, thrive in a fast-paced clinical environment, and are passionate about coordinating care that makes a real difference for patients, we encourage you to apply. Join West Cancer Center as an Interventional Radiology Scheduling Specialist and help ensure seamless access to high-quality oncology services.