What are the responsibilities and job description for the Program Director - Assertive Community Treatment (ACT) position at Westbrook Health Services, Inc.?
Brief Description
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our exceptional staff.
The Assertive Community Treatment (ACT) Team serves adults with severe and persistent mental health issues by providing ongoing, intensive services that are essential to assisting and supporting clients as they live in the community, free from psychiatric hospitalization.
Generally, The Case Manager Is Responsible For:
Requirements
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Mobility and ability to sit for long periods of time, use a standard computer keyboard, bend, reach and lift up to 10 pounds are required in this position.
Summary
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff.
Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual’s skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time.
Qualified individuals with bona fide disabilities, as the term “disability” is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our exceptional staff.
The Assertive Community Treatment (ACT) Team serves adults with severe and persistent mental health issues by providing ongoing, intensive services that are essential to assisting and supporting clients as they live in the community, free from psychiatric hospitalization.
Generally, The Case Manager Is Responsible For:
- preparing individualized treatment plans
- conducting periodic assessments
- providing skills training and supportive counseling
- advocating for and assisting the consumer with obtaining needed services and maintaining eligibility for social services.
- Responsible for the overall management of a program.
- Contributes significantly to program development, quality assurance, staff supervision, budgeting and service coordination with other agencies.
- Works autonomously in carrying out the goals and functions of the program.
- Provides programmatic and consultative assistance to other programs.
- Develops strategy for long range plan to support rapid growth within program.
- Provides leadership necessary to facilitate growth and improvement within program.
- Works with staff to assist in meeting productivity standards.
- Monitors and updates policies, procedures and operational guidelines of program to ensure compliance.
- Educates agency programs and community resources about program.
- Communicates regularly with other Program Directors to stay informed of concerns, questions, needs and achievements.
- Is responsible for general oversight of program functionality.
- Is responsible for the onboarding of clinical staff in conjunction with Human Resources, by scheduling appropriate trainings and shadowing of other clinicians.
- Facilitates communication between senior leadership and front-line staff by attending leadership meetings and serving as a conduit for important information.
- Manages the program budget ensuring expenses remain within budget and revenues meet expectations.
- Complies with federal, state and company policies, procedures and regulations.
- Maintains confidentiality of all information and complies with HIPAA regulations.
- Demonstrates knowledge of and supports Westbrook Health Services mission, vision, values, policies and procedures, operating instructions, confidentiality standards and code of ethical behavior.
- Must be able to communicate clearly and accurately.
- Must have strong decision-making skills.
- Must work well in a team environment.
- Must work with staff, consumers and others in a professional, cooperative, ethical, respectful and effective manner.
- Must be able to work with a diverse group of people.
- Master’s degree and valid master’s level WV license in Counseling, Social Work, Psychology, Supervised Psychologist, or registered nurse.
- Three years of experience in behavioral health services, two of which must be in a supervisory capacity.
- Prior computer/PC experience using computerized medical records.
- Must have a valid driver’s license and pass Criminal Investigation Background check and DHHR background check as well as post offer drug screen.
Requirements
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Mobility and ability to sit for long periods of time, use a standard computer keyboard, bend, reach and lift up to 10 pounds are required in this position.
Summary
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff.
Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual’s skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time.
Qualified individuals with bona fide disabilities, as the term “disability” is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.