What are the responsibilities and job description for the Server position at West Wind Diner?
Job Overview
We are seeking an energetic and dedicated Server to join our vibrant food service team. As a Server, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a warm, welcoming attitude. Your role is vital in creating memorable dining moments, ensuring guest satisfaction, and maintaining the highest standards of food safety and sanitation. If you thrive in a fast-paced environment and have a passion for hospitality, this is your opportunity to shine!
Responsibilities
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff
- Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities
- Serve food and beverages efficiently while maintaining proper food handling and sanitation standards
- Manage guest relations by addressing questions, resolving concerns promptly, and ensuring overall guest happiness
- Assist with food preparation, bussing tables, and maintaining cleanliness in dining areas to uphold sanitation regulations
- Utilize reservation platforms like OpenTable to manage bookings and optimize seating arrangements
- Handle cash transactions accurately, including cashiering duties and basic math calculations
Experience
- Previous experience in food service or restaurant environments, especially in fine dining or nightclub settings
- Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable
- Proven skills in customer service, upselling, and guest relations
- Knowledge of food safety protocols and sanitation practices within the food industry
- Experience with food handling, food preparation, bussing, hosting/hostess duties, or kitchen work is a plus
- Strong time management skills to handle multiple tables efficiently during busy hours
- Ability to perform basic math for cash handling and order processing
Join us if you’re passionate about delivering outstanding service in a lively atmosphere! We value energetic team players who are committed to creating exceptional guest experiences while maintaining high standards of professionalism. This paid position offers an exciting opportunity to grow your hospitality career in a dynamic environment.
Job Type: Full-time
Benefits:
- Food provided
- Paid training
Work Location: In person