What are the responsibilities and job description for the Chronic Care Specialist/ Medical Assistant position at West Volusia Family & Sports Medicine?
We are looking for an experienced Medical Assistant to work with our chronic care management team. This team member would work in partnership with providers and each patient to establish a comprehensive goal-driven care plan. This position is a STATIONARY position. You will be on the telephone speaking with our patients at your designated work area day to day. The Medical Assistant would apply their clinical knowledge to address the patient's chronic disease, psychosocial, behavioral health, hospital utilization pharmaceutical, and social determinants of health barriers. After identifying the patient needs they will coordinate care by serving as the advocate and resource for the patient, their family and their providers, building effective relationships in the community, (i.e., local hospitals, home health agencies, senior community services agencies, etc.) across the continuum of care to strengthen care coordination and safe care transitions across care settings.
• Experienced Medical Assistant with demonstrated skills and knowledge.
• At least 1-2 years of experience, preferably in primary care, community public health, utilization management, or care coordination
• Knowledge of patient charting, chronic disease self-management, goal-driven care planning a plus.
• Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Ability to manage multiple projects and activities with minimal supervision