What are the responsibilities and job description for the IT Network Administrator position at West Virginia Northern Community College?
Job Description Summary
The IT Network Administrator maintains the College’s network infrastructure and ensures a secure, reliable computing environment through daily management of networking systems, user access, and security controls. The role collaborates closely with the Director of IT to support operational needs, uphold strong cybersecurity practices, and deliver excellent customer service across the institution. As stated in the description, the position “maintains the infrastructure required to allow the College to meet all of its computing needs” and ensures that “all user access / permissions will be in the purview with the intent of maintaining a secure environment.” In addition to these responsibilities, the administrator oversees firewall configuration and monitoring as part of maintaining a robust security posture and protecting the College’s network from emerging threats.
The position primarily handles maintenance of networking devices and management of backend processes that keep the network environment secure.
The position will have the full support of the Director of IT who can provide general guidance and collaboration. The IT Committee (if the College deems necessary) will serve as an advisory unit.
Distinguishing Characteristics
IT Network Administratorwill be:
- Knowledgeable of current trends in fields ofnetworking and up to date on current threats, specifically but not limited to Comp Tia Network Certification, Extreme Network Equipment,etc)
- Effective communicator with the ability to convey complex topics to all levels of the organization
- Discipline tomonitorthe health of the network on a regular basis
- Decisive with priorities and focused on results
- Responsive to College personnel needs
Responsibilities and Duties include but are not limited to
Essential Functions
The Network Administrator has responsibilities in both network and security areas:
% TIME
Network Management (Daily)
- Maintain network structure that promotes security and reliability with uptime of 99.99%. This is inclusive of WIFI, VPN, LAN, WAN, WLAN, etc.
- Collaborate with other IT personnel to maintain smooth operation.
- Diagnose and resolve hardware, software and network issues using diagnostic tools analyzing network traffic.
- Apply firmware updates and update hardware when appropriate
- Document network architecture to facilitate understanding and allow others to manage in the absence of the Network Administrator.
- Manager user accounts, permissions and passwords to ensure proper access control and compliance.
- Serve as secondary liaison to ISP to maintain sufficient bandwidth to support College activity
- Add/remove/modify user accounts, permissions and passwords
50%
Network Management (Quarterly)
- Serve as secondary liaison to ISP to maintain sufficient bandwidth to support College activity
- Update network documentation
- Review user accounts, permissions and passwords to ensure proper access control and compliance.
- Network inventory review
- Software inventory review
10%
Security Management (Daily)
- Monitor for security incidents and respond appropriately
- Assist in identifying security risks and develop strategies to mitigate them, including conducing regular security audits and vulnerability assessment.
- Conduct end-user training
- Conduct software security permission audits
25%
Security Management (Quarterly)
- Conduct regular?security?audits?and?vulnerability?assessments
- Conduct end-user training
- Conduct software security permission audits
10%
Security Management (Annually)
- Assist in arranging and conducting penetration / vulnerability testing specific aimed at satisfying audit & regulatory requirements.
5%
Additional Responsibilities
- Serve on the IT Committee (given the College deems an IT Committee as part of the committee structure)
- Attend annual graduation with responsibilities of ensuring technical needs are met
- Travel periodically to all campuses checking that all standards are met
- Performs other functions as required or assigned. Also complies with all policies and standards.
Qualifications and Requirements
Education
Education Level
Field of Study
Req
Pref
And/Or
Bachelor’s degree
Information Technology, Computer Science, Cyber security or related field
X
OR
Associates’ degree
Information Technology, Computer Science, Cyber security or related field
X
AND
Certifications
Extensive certification of networking and cybersecurity (Applies to Assoc. Degree Only)
X
X
A combination of education and significant experience may be considered for this position. Certifications are in addition to associate degree to be equivalent to Bachelor’s degree.
Work Experience
Experience
Experience Details
Req
Pref
3years
Progressively responsible experience with the implementation and maintenance of networking fundamentals and configuration of network devices
-OR-
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
X
1years
A leadership role as a decision maker and authority over an active network
X
Management Experience
Experience
Experience Details
Req
Pref
1years
Managing projects; proven skills in multiple projects management and successful history of planning, implementing and maintaining IT Networks systems.
X
Licenses and Certifications
License or Certification
Time Frame
Req
Pref
Comp TIA Networking
Within 6 Months
X
Extreme (Network) Certifications
X
Knowledge, Skills and Abilities; Additional Information
Skills and Abilities
Skills &Abilities
Description
Proficiency
Oversight/Supervision of those providing these services:
AssessmentData Management, SQL, Banner, Microsoft Office, Windows, OASIS, VOIP, Door Locks/I.D. Badges.
Demonstrable competence in executive leadership with significant business and leadership acumen.
Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from senior executives to technical specialists.
Strategic leader and builder of both vision and bridges, and able to energize theappropriate teamsin the organization.
Up-to-date knowledge of methodologies and trends in both higher education and IT.
Poise and ability to act calmly and competently in high-pressure, high-stress situations.
Must be a critical thinker, with strong problem-solving skills, knowledge and understanding of relevant legal and regulatory requirements, such as: Federal Education Rights and Privacy Act (FERPA), Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry/Data Security Standard (PCI).
Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overallobjectives.
Project management skills: scheduling and resource management.
A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving thedesirableoutcome is vital.
Excellent stakeholder management skills.
Collaboration/Service:
Internal
External
Additional Information
X
X
Exchange of routine, factual information and/or answering routine questions.
X
X
Exchange detailed information or resolve varied problems.
X
Access to and/or works with sensitive and/or confidential information.
X
Identifyneeds/concerns of others,determinepotential solutions, resolve or redirect appropriately.
X
Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects.
X
X
Resolve conflict, negotiate or collaborate on major projects.
X
Handle sensitive issues and facilitate collaboration at the highest level.
X
Develop and maintain relationships with key contacts to enhance workflow and work quality.
X
Decisions have major implications on the strategy, operational and business decisions that affect the department. Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices.
X
Works is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met.
Salary : $65,000