Looking for Assisted Living Unit Manager

Mission Statement:

West View Healthy Living is a Christian based, non-profit, continuing care senior community. We provide high-quality care within a family atmosphere, guided by Christian values, moral integrity, and respect for the individual diversity of those we serve.

Overview/Summary of Role 

Coordinates care provided on the assisted living units to ensure safe and quality care is provided to the residents of Assisted Living (Town Square and Bridges) at West View Healthy Living. The Assisted Living Unit Manager is responsible for planning, coordinating, and contributing information to the educational programs for nursing service and other departments, and for resident/family education. The Assisted Living Unit Manager reports to:  Director of Nursing. 

Major Responsibilities 

Administrative 

1. Sets objectives and standards for the nursing unit(s). 

2. Obtains residents’ status and unit activities at the beginning of the shift and assures appropriate levels of nursing staff are available to provide care based on acceptable standards of nursing practice. 

3. Plans and delegates assignments to nursing staff; delegates according to the Nurse Practice Act.

4. Makes frequent rounds on assigned unit to evaluate resident status and staff performance. 

5. Maintains positive working relationships between nursing and other departments.

6. Consults with other nurses to determine and obtain necessary human and material resources. 

7. Provides input on qualifications and staffing levels needed to meet the needs of residents and to achieve the objectives of the nursing home within established nursing and organizational standards. 

8. Supports staff allocation; recommends staffing levels as appropriate. 

9. Recommends equipment and supply needs. 

10. Monitors work schedules to assure adequate unit staffing. 

11. Monitors staff adherence to organizational policies (e.g. absenteeism, dress code). 

12. Conducts unit meetings with nursing staff. 

13. Communicates information and changes in facility policies and procedures to unit staff. 

14. Assures resident assessments and care/service plans are developed, reviewed, and revised as necessary and in compliance with regulatory and other standards. 

15. Oversees direct care activities to assure that practices are consistent with evidence-based practice and nursing home policies and procedures. 

16. Facilitates interdisciplinary communication and collaboration; participates in all formal and informal plans of care meetings. Prepares for and schedules nurses and STNAs, when possible to attend or give input into these care plan meetings.

17. Assures that physicians’ orders are current, appropriate, and communicated to unit nursing personnel. 

18. Ensures all occurrence reports, alleged resident abuse, and resident/family complaints are reported timely and that appropriate follow-up is performed immediately.  Immediately investigates resident complaints and resident care incidents.  Reports occurrences to the DON and the Administrator, as appropriate.  Assures documentation and investigation of incidents and accidents is thorough; monitors for accuracy and completeness. 

19. Assures problems and complaints involving nursing services are managed in a timely and appropriate manner

20. Counsels, educates, and coaches employees to maintain, improve and correct competencies and work habits to support the mission as expressed through the nursing and assisted living policies. 

21. Participates in the development, review, and update of the nursing and assisted living policies and procedures to support the organization’s mission. 

22. Makes recommendations to nursing administration regarding hiring, transfer, promotion, and termination of nursing department personnel; participates in recruitment and retention programs. 

23. Conducts environmental rounds; inspects the environment; identifies and reports environmental conditions that are deficit or present a risk to appropriate department; and initiates requests for correction of environmental problems. 

24. Monitors and evaluates infection control practices in collaboration with facility designated infection preventionist. 

25. Monitors, evaluates, and makes recommendations regarding the unit/nursing department budget to the director of nursing. 

26. Investigates, recommends, implements, and evaluates cost-effective practices for the unit/nursing department. 

27. Develops, supports, participates in, and implements quality improvement activities for the unit/nursing department in collaboration with the quality improvement committee. 

28. Monitors and evaluates quality measures utilizing real time data.

29. Conducts root cause analysis of quality indicators that deviate from acceptable standards; identifies patterns and trends; develops plan to achieve desired standards. 

30. Assures that unit practices are consistent with professional nursing standards, regulatory and HIPAA requirements. 

31. Collaborates with ancillary services for efficient, timely, and accurate delivery of services and reports (e.g., pharmacy, laboratory, diagnostic, therapies). 

32. Collaborates with medical staff for the efficient, timely, and accurate delivery of medical services and reports. 

33. Participates on committees as assigned; leads unit care plan meetings

34. Completes and maintains accurate, timely records and reports as needed. 

35. Maintain competencies and improve knowledge and skills through continued learning and continuing education activities. 

36. Adheres to professional codes of ethics and Standards of Care for residential care facilities.

37. Collaborates with the health care community for the portability of resident information. 

38. Maintains and submits required records and associated reports within established time frames and on an as needed basis.  These may include statistics and/or performance improvement (QA) data.

39. This position requires the partner to wear a West View Healthy Living nametag on their shirt or upper body at all times while on duty.

40. Additional requirements for this and other positions are covered in the Partner Handbook, which may be updated from time to time by the company in its sole discretion.

41. Assumes weekend and holiday coverage for on duty rotation to cover call-offs due to illness of other staff assigned and serves as a resource person when all other attempts to cover have been exhausted. 

42. Informs Director of Nursing and other healthcare team members timely of current resident status as appropriate.

43. Assists staff development coordinator in monitoring employee nursing skills and competence. Guides and coaches nursing staff who need mentoring through procedures/tasks at which they are not competent.  Completes competency skills checklists.  

44. Completes staff evaluations based on observed staff work performance for all staff supervised.

45. Participates in nursing QI Projects; performs chart audits under the direction of the Director of Nursing.

46. Prepares for and provides appropriate up-dates on all residents to physician medical director as needed.

47. Offers to make rounds with the physician and coordinates any communication to the physicians.

48. Assists in overseeing documentation and Matrix use, working closely with the charge nurses in making assignments, assessing efficiency, effectiveness and comprehensiveness of the process.

49. Responsible for ODH, and Medicaid waiver Surveys in the Assisted Living.

50. Reviewing patient and resident care data to identify trends, potential risks, and areas needing improvement.

51. Developing, implementing, and managing improvement plans and initiatives.

52. Ensuring adherence to all applicable laws, regulatory standards and accreditation guidelines through regular audits and surveys.

53. Working with multidisciplinary teams and training staff on best practices and new protocols.

54. Compiling and presenting comprehensive reports to management.

55. Promotes West View Healthy Living’s vision and mission within the assigned unit.

Clinical 

1. Performs resident assessment. 

2. Participates in the development of resident care plans. 

3. Communicates assessment and care plan information to staff. 

4. Assesses residents’ status and appropriateness of care activities. 

5. Coordinates and communicates information about care with residents and families/significant others. 

6. Communicates with all shift personnel to assure continuity of care. 

7. Participates with clinical emergencies, including cardiopulmonary resuscitation. 

8. Reports changes in residents’ status to the physician/shift supervisor/DON. 

9. Identifies the need for and recommends special care activities and programs for residents. 

10. Provides direct care as needed. 

11. Delegates tasks as needed to RAs, Med Techs, and Nurses

12. Assures residents’ rights are protected and that residents are free from abuse and neglect. 

Staff Care/ Public Relations

1. Monitors unit’s staff efficiency; identifies inefficiencies and plans strategies to improve inefficiencies. 

2. Monitors staff stress levels and implements processes to maintain healthy levels. 

3. Educates staff in self care and general health practices and provides informal instruction to employees as necessary

4. Promotes a positive image of assisted living nursing care and memory care and meets with current and prospective residents and their families upon assessments. 

Supervisory Responsibilities                                                

In association with the Director of Nursing, supervises assisted living partners at West View Healthy Living by carrying out responsibilities in accordance with organization policies and applicable laws. Supervisory responsibilities include orientation of new employees; planning, assigning, and evaluating work, contributing and participates in appraising performance, rewarding and disciplining partners, addressing complaints and resolving problems.

Certificates, Licenses, Registrations:

1. Current RN/LPN license required.
2. Minimum of 1-2 years’ experience as a licensed professional in the RCF nursing field preferred.
3. Prior leadership, supervisor or administrative experience in SNF or RCF preferred
4. Thorough understanding of aging issues related to health.
5. Current CPR certificate

Physical Demands: The physical demands described here are representative of those that must be met by a partner to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the partner is regularly required to use hands to finger, handle, or feel. The partner is frequently required to walk; sit; reach with hands and arms and talk or hear. The partner is occasionally required to stand; stoop, kneel, crouch, or crawl and taste or smell. The partner must regularly lift and /or move up to 10 pounds and occasionally lift and/or move more than 100 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be free of all unlawful substances and alcohol. This position is classified as a Category I for the purpose of exposure determination under the OSHA Regulations regarding the Standard on Occupational Exposure to Blood borne Pathogens (29 CFR 1910.1030).  

**While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform.   The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

West View appreciates all our employees by offering them the following: