What are the responsibilities and job description for the Maintenance Professional position at West Suburban YMCA | Newton, MA?
FREE MEMBERSHIP!
INCLUSIVE, FUN AND WELCOMING CULTURE!
SUPPORTIVE ENVIRONMENT WHERE ALL TEAM MEMBERS THRIVE!
$19.00-$33.00 per hour depending on experience, certifications and education.
POSITION SUMMARY:
Under the direction of the Maintenance Director, the Maintenance Professional supports the overall operation, safety, and appearance of the YMCA facility. This role is responsible for maintaining a clean, safe, and well-functioning environment for members, staff, and guests. This position performs a range of custodial and light maintenance duties, including cleaning and sanitizing assigned areas, monitoring facility conditions, and addressing routine maintenance needs. Responsibilities include floor care, waste management, and upkeep of common spaces, as well as assisting with facility setup, minor repairs, and preventative maintenance tasks. The Maintenance Professional plays an active role in identifying facility needs, responding to maintenance requests, and supporting operations during events and emergencies. The ideal candidate takes initiative, demonstrates attention to detail, and contributes to a safe, welcoming, and high-quality environment through both custodial excellence and basic maintenance support.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
MEMBER SERVICE STATEMENT:
Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.
ESSENTIAL FUNCTIONS:
Maintains a clean, safe, and welcoming facility environment by executing daily maintenance and custodial responsibilities, including floor care, waste management, sanitation, and overall upkeep of assigned areas and equipment.
Monitors facility conditions and proactively identifies maintenance and safety needs, ensuring timely resolution through direct action or coordination with leadership.
Performs a combination of custodial and light maintenance functions, including minor repairs, painting, window care, pool area upkeep, and seasonal grounds maintenance such as snow removal and lawn care.
Operates and maintains equipment (motorized and non-motorized) safely and effectively to support facility operations.
Supports facility readiness and event operations, including room setups, breakdowns, and space transitions.
Ensures buildings and grounds are secure and operating safely, responding to emergencies and reporting incidents or hazards in a timely manner.
Maintains appropriate inventory and stocking of supplies, ensuring uninterrupted availability of essential materials.
Provides maintenance support across multiple locations, including Camp Chickami and Camp Frank A. Day, ensuring consistent standards across properties.
Demonstrates flexibility by working varied schedules (days, evenings, weekends, holidays) to meet operational and seasonal demands.
Maintains required licensure (valid driver’s license) and supports transportation or operational needs as required.
Actively contributes to a culture of equity and inclusion, supporting the YMCA’s DEIB commitments through daily interactions and practices.
Performs additional duties as needed to support facility operations, member experience, and organizational goals.
QUALIFICATIONS:
High School diploma preferred.
Minimum of one year of related facilities and maintenance with demonstrated ability to perform responsibilities with increasing independence.
Trade experience or technical certifications (preferred): Prior experience or credentials in fields such as HVAC, plumbing, electrical, carpentry, painting, pool operations, or general building maintenance are highly desirable.
Ability to read, interpret, and apply written and verbal instructions, including safety procedures, maintenance manuals, and operational guidelines.
Ability to accurately document, track, and communicate maintenance requests and facility conditions using established reporting systems.
Working knowledge of commercial cleaning methods, tools, and facility maintenance equipment, with attention to efficiency and safety.
Basic understanding of preventive maintenance principles and equipment care, supporting long-term functionality of facility assets.
Strong commitment to advancing a culture of equity, diversity, inclusion, and belonging (DEIB) through daily actions and collaboration.
Knowledge of cleaning chemicals, disinfectants, and maintenance solutions, including safe handling, dilution, storage, and application procedures.
Valid driver’s license with the ability to travel between sites as needed to support operational requirements.
Ability to work a flexible schedule, including days, evenings, weekends, holidays, and emergency/weather-related shifts as required.
Requested certifications within 30 days of hire: CPR/AED and First Aid, with willingness to maintain and renew certifications as needed.
Strong interpersonal, communication, and problem-solving skills, with the ability to work effectively both independently and as part of a team in a service-oriented environment.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
PHYSICAL DEMANDS
Sufficient physical strength and agility to carry out essential duties.
Ability to erect and stand on ladders and platforms at heights up to 30 feet.
Ability to work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.
Ability to paint, clean equipment, and operate motorized equipment as needed.
Ability to work in conditions that will create dirt and dust.
Ability to perform essential maintenance to facility or equipment which may involve, but not limited to the following activities: semi – reaching to full-reach overhead; crouching; kneeling; shoveling; carrying, working in narrow and/or confining spaces: underground, overhead, and at ground level; twisting of the waist, shoulders, and legs; and lying on stomach and/or back.
ABUSE RISK MANAGEMENT
Follow employee/volunteer screening requirements and use screening instruments to screen for abuse risk.
Provide employee/volunteer with on-going supervision and training related to abuse risk.
Provide employee/volunteer with regular feedback regarding their boundaries with youth.
Require employee/volunteer to adhere to policies and procedures related to abuse risk.
Respond quickly to policy and procedure violations using the organization’s progressive disciplinary procedures.
Respond seriously and confidentially to reports of suspicious and inappropriate behaviors.
Follow mandated reporting requirements.
Communicate to all employees/volunteers the organization’s commitment to protect youth from abuse.
Report essential abuse risk management information appropriately and timely so it can be escalated as necessary.
The West Suburban YMCA is a charitable organization that welcomes all by creating a community that hires individuals of any age, race, gender, religion, heritage, economic circumstance, or physical ability. We focus on youth development, healthy living and social responsibility to ensure all children, adults and families are healthy, confident and connected.
*After completing the application process, you will have the opportunity to complete your Talent Profile by joining our Talent Community!
Salary : $19 - $33