What are the responsibilities and job description for the Director, Gulfstream Business Development position at West Star Aviation, LLC?
West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.
When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.
What you can expect as a Director of Business Development at West Star Aviation:
The Business Development Leader is accountable for driving enterprise-level sales growth and cultivating strategic customer relationships across OEMs and sites. Acting as the face of the program, this role combines industry expertise with customer-centric strategies to maximize revenue, retention, and market share. The base compensation varies between $175k - $200k. This full-time role may be based at any of our main sites (East Alton, IL; Chattanooga, TN; Grand Junction, CO, Perryville, MO) or structured as a hybrid arrangement, and will require travel as needed. This position reports to the Chief Customer Officer.
You will be ESSENTIAL to many FUNCTIONS including:
- Own revenue generation for OEM accounts at both enterprise and site levels.
- Customer Relationships. Build, strengthen, and maintain relationships with existing, new, and future customers.
- Support Technical Sales Managers (TSMs) and Regional Sales Managers (RSMs) with farming and hunting activities.
- Develop and execute strategies to secure the best customers, aircraft programs, events, modifications, and pricing, aligned with FP&A optimal capacity mix.
- Partner with CXO leadership on key initiatives including customer quick-connects and leveraging data insights to increase retention.
- Serve as the face of the organization-acting as industry experts, customer lifelines, first points of contact, and promoters of organizational goodwill.
- Ability to travel up to 50% domestically and internationally.
Qualifications:
What you’ll need to bring with you:
Your Education
Bachelor’s degree in Business, Marketing, Aviation Management or equivalent.
Your Experience
10 years in business development, enterprise sales, or account management within aerospace, MRO or OEM sectors.
Proficiency in CRM tools (Salesforce preferred).
Key Competencies
Business Insight: Applies knowledge of business and market dynamics to advance organizational goals.
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
Financial Acumen: Reviewing and applying understanding of KPIs to make informed business decisions.
Decision Quality: Making good and timely decisions that keep the organization moving forward.
Global Perspective: Taking a broad view when approaching issues using a global lens.
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Salary : $175,000 - $200,000