Vice President/General Manager

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team, we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as the Vice President / General Manager at West Star:

The Vice President / General Manager serves as the senior executive responsible for the performance, culture, and long-term strategic direction of a major MRO site. This role holds full accountability for operational excellence, financial results, customer satisfaction, regulatory compliance, and the development of a high-performing, safety-driven organization.

You Will Be Essential To Many Functions Including

• Lead and execute the site’s strategic plan, ensuring alignment with enterprise growth goals and continuously improving operational performance.
• Drive profitable growth through disciplined P&L management, operational efficiency, commercial execution, and margin expansion.
• Champion a world-class safety and quality culture, ensuring a safe and thriving operation that complies with all regulatory requirements and adherence to industry best practices.
• Build, develop, and lead a high-performing senior leadership team across operations, quality, engineering, supply chain, program management, finance, and HR.
• Strengthen customer relationships and deliver exceptional service which meets or exceeds service standards
• Advance operational capability through facility modernization, capacity planning, and investment in people, processes, and technology.
• Ensure staffing ratios are appropriately balanced and organized to achieve the company’s strategy
• Build and nurture a culture of accountability, engagement, and continuous improvement that aligns with the company’s vision, mission and values
• Represent the company with airport authorities, community stakeholders, and industry partners.