Administrative Assistant

ABOUT US

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness.

Job Summary  

The Administrative Assistant provides support to ensure efficient daily operations to the Property Manager to ensure effective daily operations of our senior residential offices. This key role serves as a key point of contact, supporting staff, leadership, vendors, and our senior residents to promote smooth workflow and operational effectiveness. 

Please Note: This is a full-time position (5) days a week on-site. 

Job Duties & Responsibilities 

Responsibilities include but are not limited to: 

1. Manage general office functions but not limited to filing, faxing, Email/Phone correspondence
2. Assist manager when responding to building violations
3. Maintain and distribute all management office lists related to tenants, vendors, staff and miscellaneous documents to tenants or personnel
4. Schedule quarterly maintenance of equipment with vendors, schedule fire drills, and schedule maintenance of office equipment as needed  
5. Order supplies when needed: key blanks, appliance parts, office supplies, cleaning Fania and maintenance supplies and equipment if needed
6. Document vendor repair work
7. Maintain vendor contract files
8. Document problems encountered, & propose resolutions
9. Maintain Certificate Book / Log. Must ensure all inspection certificates and equipment inspections are current and have not expired

Assist manager with maintaining tenants’ files consisting of:

1. Oversee office space organization and filing system 
2. Maintain tenant charts and files 
3. Manage office inventory
4. Maintain working relationship with vendors and process invoices
5. Oversee management of applicant waitlists
6. Assist in collecting document and reviewing income certifications 
7. Document and maintain incident reports
8. Assist in preparing and managing Legal correspondence
9. Maintain building work orders and track to ensure completion 
10. Cover Front Desk during designated times, including daily lunch breaks
11. Participate in Post office runs 
12. Implement emergency procedures as necessary
13. Assist in rent collection and check processing
14. Work with residents on personal organization and schedules; recreation, and other activities
15. Assist Supervisor with gathering and tracking client statistics
16. Review and monitor resident work orders, coordinate between resident, social services, and Property Management
17. Actively engage with tenant and staff to participate in building activities
18. Attend training sessions and conferences as required for enhancement of job skills
19. Assist with other duties as directed

Required Knowledge Skills & Abilities 

• Establish and maintain high levels of care, respect for, and communication with tenants and staff
• Work cooperatively with other staff members:
• Collaborate effectively with colleagues and team members 
• Proficient math and writing skills
• Proven computer literacy in Microsoft Office (Excel, Word, Outlook)
• Real Page experience, highly preferred
• Detailed and organizational skills is required
• Emotionally, mentally, and physically able to perform job responsibilities.
• bilingual English/Spanish, highly preferred
• Other tasks or assignments as mutually agreed with supervisor(s)

Required and Preferred Education, Experience and Credentials 

• High School or GED required. Associate or bachelor’s degree preferred
• Minimum of one-year relevant administrative office experience 
• Minimum of one-year of experience working with the elderly population

Physical Requirements 

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift or push up to 10 pounds at a time
• Travel within our sites, as needed

Benefit Overview

Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. 

EEO Policy or Statement 

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

Salary : $20 - $23