Housing Coach

WEST SIDE CATHOLIC CENTER

TITLE: Housing Coach
REPORTS TO: Shelter Operations Manager
WORK HOURS: Open Shifts some 8 or 12 hour shifts ( weekends) , 2nd or 3rd sift

FLSA: Non-Exempt

SUMMARY:
As part of a team, provide responsible care for the Shelter’s residents and perform tasks to assist with the smooth and effective operation of the Shelter. Performs duties of a similar nature as may be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answers the shelter phone and door.
• Provides bed linen and personal care items and giving new residents a tour of the shelter facility.
• Completes food preparation when necessary, for meals and serve meals and snacks to residents, properly storing leftovers after meals.
• Becomes more knowledgeable about life issues that contribute to homelessness.
• Offers support to residents by listening to, interacting with, respecting, showing interest in, holding accountable, and caring about each individual.
• Offers supportive and constructive feedback to shelter residents, regarding their circumstances and choices.
• Provides guidance and information to residents regarding housing.
• Provides hospitality to Shelter residents by creating/maintaining an atmosphere of respect, trust, calm and safety utilizing aspects of training regarding the effects of trauma and enhancing a Trauma Informed Service Environment.
• Records observations and resident information as progress notes in resident files; assists with recording of statistical information necessary for reporting and analysis.
• Discharges residents as necessary according to shelter procedure; properly store belongings, strip bed, wash linens, and prepares bedroom area for the next resident.
• Supervises completion of shelter chores by residents, providing instruction as necessary.
• Shares responsibility for the maintenance, cleanliness, and order of the shelter.
• Distributes donated clothing and other items to residents, giving priority to those most in need.
• Welcomes, introduces and cooperates with guest speakers, presenters, volunteers, program coordinators, etc. who offer their service to shelter residents. Trains volunteers as needed.
• Protects shelter property from damage, misuse, and theft as much as possible; follows shelter guidelines for use of shelter property; accounts for shelter supplies, as necessary.
• Maintain a high level of confidentiality.
• Attends and participates in staff team meetings.
• Performs additional duties for the benefit of the shelter program and residents.
• Performs duties of a similar nature as may be required.

QUALIFICATIONS:

• High School Diploma or GED equivalent.
• Six (6) months or more of related experience and/or training
• Must take a TB test within 30 days of hire.
• Pass a background Check
• Self-motivated

SKILLS AND KNOWLEDGE:

• Excellent written and verbal communication skills and the ability to communicate specifically with an audience from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience with crisis intervention
• A capacity to understand people and respond in a warm, friendly manner to persons who are served by the center and shelter.
• Understanding trauma and its impact on the behaviors of individuals who have experienced traumatic life events
• Experience working directly with people from diverse, racial, ethnic, and socioeconomic backgrounds.
• Basic computer skills with Microsoft office.

PHYSICAL EFFORT & JOB CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, and / or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

It is the policy of West Side Catholic Center to provide reasonable accommodations to qualified individuals with a disability who are either applicants for employment or are current employees. Should you require any assistance or reasonable accommodation to complete this application or participate in interviews, please make a note on the application or notify the interviewer.

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This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who

pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

To understand responses to traumatic life events, the concept of a trauma informed environment, vicarious trauma and the need for self-care.

We are committed to promoting Diversity, Inclusion, and Equity throughout our organization and culture. We strive to understand and appreciate the individuality of every employee and create a better place to work for all. We nurture a culture where everyone positively acknowledges equity through action and is aware, understanding, and appreciative of diversity.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

West Side Catholic Center is pleased to be an equal opportunity employer.

Job Type: Temporary

Pay: From $17.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17