What are the responsibilities and job description for the Vice President of Learning and Development position at West Shore Home?
Position: Vice President, Enterprise Learning & Leadership Development
Location: Mechanicsburg, PA (ONSITE)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)
Who We Are
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Job Summary
The Vice President of Enterprise Learning and Leadership Development is responsible for the strategic design, alignment, and execution of enterprise-wide training, leadership development, and organizational capability initiatives at West Shore Home.
Key Role Accountabilities
Enterprise Training Strategy & Alignment
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Location: Mechanicsburg, PA (ONSITE)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)
Who We Are
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Job Summary
The Vice President of Enterprise Learning and Leadership Development is responsible for the strategic design, alignment, and execution of enterprise-wide training, leadership development, and organizational capability initiatives at West Shore Home.
Key Role Accountabilities
Enterprise Training Strategy & Alignment
- Establish and lead a comprehensive enterprise training strategy aligned with West Shore Home’s growth plans, operational priorities, and customer experience standards.
- Conduct ongoing strategic assessments to identify enterprise skill gaps, training needs, and opportunities for continuous improvement.
- Oversee the strategic operation, programming, and capacity planning and utilization of two state-of-the-art training centers, ensuring they are used efficiently.
- Oversee the design and delivery of initial, advanced, and ongoing training programs for Sales Consultants, Skilled Trades, and new & developing Managers across all functions.
- Establish and lead an enterprise-wide leadership development strategy aligned with West Shore Home’s growth objectives, operating model, and cultural expectations.
- Design scalable leadership development programs tailored to each level of leadership.
- Partner with executive leadership and HR to strengthen succession planning, leadership bench strength, and internal talent mobility.
- Establish standards for effective training delivery across all modalities (in-person, virtual, on-demand, blended).
- Ensure content is designed for strong comprehension and real-world application.
- Implement assessments, certifications, and readiness checks to validate understanding before role progression.
- Own the strategy, governance, and utilization of the Company’s Learning Management System (LMS).
- Measure leadership effectiveness, internal promotion readiness, succession health, and leadership bench strength across the organization.
- Track and report leadership development program outcomes, including retention, engagement, promotion rates, and performance improvement.
- Define, monitor, and report on training effectiveness KPIs across all learning functions
- Bachelor’s degree in Business, Education, Organizational Development, Human Resources, or a related field required; Master’s degree strongly preferred.
- Minimum of 10 years of progressive experience in training or learning and development within a multi-site, high-growth organization.
- At least 5 years of senior leadership experience overseeing enterprise, corporate, or functional training teams, including responsibility for strategy and results.
- Demonstrated experience designing and scaling enterprise-wide training strategies that support rapid growth, operational complexity, and workforce expansion.
- Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
- 401(k) Retirement Plan with company match
- HSA plan with company match
- Paid holidays and paid time off (PTO)
- Employee Referral Program
- Employee Discount Program
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.