Inspection Scheduler

Position: Permitting Inspection Scheduler

Location: Irving, TX (ONSITE)

Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose Of Position

As a Permitting Inspection Scheduler at West Shore Home, you will efficiently schedule and optimize resources to meet municipal requirements for inspections through inbound and outbound phone calls, emails, and text messages for all locations.

Key Role Accountabilities

• Efficiently schedules inspections and optimizes resources to meet targets, through high-volume calling (100 calls/day).
• Takes ownership of the customer experience by conducting all additional assignments to ensure we are Delivering Happiness to Every Home.
• Place outbound calls to customers to schedule and inspections as needed.
• Attend scheduled meetings with Ops Teams and Customer Service to identify when jobs are ready for inspections.
  
  

Must-Have Requirements

• High school diploma or equivalent required.
• Ability to maintain regular, punctual in person attendance consistent with the ADAAA, FMLA and other federal, state, and local standards.
• High attention to detail and ability to manage multiple priorities simultaneously.
  
  

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) plans with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential
  
  

Culture And Community

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.