What are the responsibilities and job description for the Inside Sales Representative position at West Shore Home?
Position: Inside Sales Representative - Outbound
Location: Mechanicsburg, PA (Onsite)
Schedule: Sunday 9:00AM–5:30PM, Monday–Thursday 10:00AM–6:30PM (Full-Time)
Earning Potential
Start strong and grow fast - this is a sales role with uncapped bonus potential.
The average total compensation for this position ranges from $36,500–$50,000 annually, combining hourly pay with performance-based bonuses. Top performers have the opportunity to exceed this range through consistent appointment setting success.
Your Recruiter will review the bonus structure in detail during your interview. (The pay range above is a good faith estimate and may vary based on experience, skills, and other factors.)
The Role
As an Inside Sales Representative - Outbound, you’ll connect with our customers to schedule in-home consultations for our In-Home Sales team. You’ll leverage communication and persuasion skills to help homeowners take the next step in transforming their space.
Key Responsibilities
West Shore Home is a technology-driven, industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. With operations in over 40 locations nationwide and more than 3,000 employees, we’re growing fast and making a difference in every community we serve
Benefits
We believe that when employees feel valued and supported, they perform at their best. Our commitment to culture has earned us Top Workplaces USA honors for Leadership, Purpose & Values, and Compensation & Benefits.
At West Shore Home, we strive to Bring Happiness to Every Home® — not only for our customers but for our employees and communities. Learn more about how we give back: westshorehome.com/community
#corpisshp
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Location: Mechanicsburg, PA (Onsite)
Schedule: Sunday 9:00AM–5:30PM, Monday–Thursday 10:00AM–6:30PM (Full-Time)
Earning Potential
Start strong and grow fast - this is a sales role with uncapped bonus potential.
The average total compensation for this position ranges from $36,500–$50,000 annually, combining hourly pay with performance-based bonuses. Top performers have the opportunity to exceed this range through consistent appointment setting success.
Your Recruiter will review the bonus structure in detail during your interview. (The pay range above is a good faith estimate and may vary based on experience, skills, and other factors.)
The Role
As an Inside Sales Representative - Outbound, you’ll connect with our customers to schedule in-home consultations for our In-Home Sales team. You’ll leverage communication and persuasion skills to help homeowners take the next step in transforming their space.
Key Responsibilities
- Make outbound calls to customers to reschedule missed or canceled appointments.
- Conduct rehash calls to reconnect with customers who previously had sales presentations but didn’t move forward.
- Perform save calls to customers intending to cancel contracts, identifying concerns and working to retain business.
- Use sales and persuasion techniques to overcome objections and deliver strong value propositions.
- Minimum of 2 years in a customer service or customer-facing role.
- High school diploma or equivalent required.
- Sales experience preferred.
West Shore Home is a technology-driven, industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. With operations in over 40 locations nationwide and more than 3,000 employees, we’re growing fast and making a difference in every community we serve
Benefits
- Comprehensive Health Insurance (Medical, Dental, Vision, Accident, Life, Critical Illness, Short & Long-Term Disability)
- 401(k) with company match
- HSA with company match
- Paid Holidays and PTO
- Employee Referral and Discount Programs
- Paid training and unlimited professional growth potential
We believe that when employees feel valued and supported, they perform at their best. Our commitment to culture has earned us Top Workplaces USA honors for Leadership, Purpose & Values, and Compensation & Benefits.
At West Shore Home, we strive to Bring Happiness to Every Home® — not only for our customers but for our employees and communities. Learn more about how we give back: westshorehome.com/community
#corpisshp
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Salary : $36,500 - $50,000