What are the responsibilities and job description for the Member Services Coordinator position at West Point Association of Graduates?
The mission of West Point Association of Graduates (WPAOG) is to “Serve West Point and the Long Gray Line.” WPAOG is both the alumni association and foundation for the United States Military Academy (USMA) at West Point. Our vision is to ensure the Long Gray Line remains the most highly connected alumni body in the world. USMA is renowned as the world's preeminent leadership development institution. The student body, or Corps of Cadets, numbers 4,400, and each year approximately 1,000 cadets graduate and are commissioned as second lieutenants in the U.S. Army.
The West Point Association of Graduates (WPAOG) is seeking an Member Services Coordinator for the Alumni Support Engagement department. As part of the Member Services Team, this individual will provide assistance specifically to the Brick & Paver and Travel Programs. The Member Services Coordinator will provide additional administrative team support as needed. This position will require duties to include organizing and tracking the operation of the Brick & Paver and Travel programs, special projects, and advanced computer work. This position reports to the Director of Member Services.
The Coordinator is expected to:
- Have familiarity with military, be knowledgeable of all USMA and WPAOG activities and programs
- Have the ability to multitask, set priorities, pay attention to detail and meet deadlines
- have excellent verbal and written communication skills
- be willing to frequently engage with our constituents
- be a team player who enjoys engaging with and assisting others
Requirements:
- Bachelor’s Degree is preferred.
- At least two years of demonstrated professional experience or an equivalent combination of education and experience
- Customer service, marketing, or sales experience
- Above average knowledge of Microsoft Office
- Some nights and weekends required
We offer a pleasant working environment. This position will pay approximately $20.00-$24.00 an hour based on skills and experience. Please submit cover letter, resume, and three (3) references. Additionally, the incumbent must live within commuting distance of West Point.
Salary : $20 - $24