What are the responsibilities and job description for the Batch Release Technician position at West Pharmaceutical Services and Careers?
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
Responsible for the co-ordination and reviewing of all batch release activities and documentation in accordance with customer and regulatory requirements prior to final review of documents by QA. Reports directly to the Value Stream Lead or Business Unit Manager. Ensure all batch paperwork is prepared and released in a timely manner for shipping of batches. First point of contact for batch release and shipments in the Business Unit.
Essential Duties and Responsibilities
- Liaise with Planning, Production and shifts to co-ordinate and prioritize batch paperwork.
- Ensure all batch paperwork is error free before it leaves the production floor.
- Responsible in conjunction with Value Stream lead or Business Unit Manager for establishing performance metrics for the Business unit on batch paperwork.
- Ensure metrology and other input documentation required for batch release is up to date and is prioritized in accordance with the batch release and shipping plan. Assist with any correction activities that are required.
- Liaise and feedback to Production Supervisor’s and trainer’s issues found during batch paperwork review in a timely manner.
- Document and communicate any unplanned delays in batch release and shipments.
- Co-ordinate any validation metrology requirements in line with shipping metrology requirements.
- Continuously drive improvement projects to deliver competitive advantage for both the Business and customer.
- Compliance with all sites Environmental, Health and Safety requirements training, and regulations.
- Compliance with all sites company policies, procedures, and corporate policies.
- Perform additional duties at the request of the direct supervisor.
Education
- High School Diploma or GED Requried
Work Experience
- Previous production work experience: preferably in a medical device facility or high volume regulated manufacturing environment.
- Knowledge of Good Manufacturing Practices (GMP) requirements would be an advantage.
Preferred Knowledge, Skills and Abilities
- Must have knowledge in computer systems; integrated manufacturing systems; word processing and spread sheets.
- Must have excellent written and verbal communication skills as well as the ability to accurately document work performed.
- Must be able to work independently on own projects while working concurrently with all departments.
- Must be able to work in a fast-paced environment.
- Must be able to organize and prioritize tasks; must be detail orientated and self-motivated.
- Must be able to deal with all levels of employees and work across various departments.
Travel Requirements
Physical Requirements
Additional Requirements
- Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
- May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft.
What We Offer
Shift
Training for this position will be Monday - Friday 8:00 AM - 5:00 PM. First Quarter 2026 position will go to a 2-2-3-2 12 hour night shift, 5:45 PM - 6:00 AM.
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
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