What are the responsibilities and job description for the Showroom Assistant position at West Out East?
Company Description
West | Out East showrooms, located in New York City, East Hampton, Miami, and Westport, Connecticut, offer a refined selection of high-end modern furniture, decorative and architectural lighting, kitchens, bathrooms, and home accessories.
Position Overview
We are seeking a proactive and detail-oriented Showroom Assistant to support the day-to-day operations of our showroom. The ideal candidate is organized, personable, and passionate about providing a polished and welcoming environment for clients and staff alike. This role combines administrative, operational, and customer-focused responsibilities, ensuring the showroom remains both functional and guest-ready at all times.
Responsibilities
Guest Experience & Showroom Presentation
- Engage professionally with potential clients, taking messages and relaying information promptly to the sales team.
- Maintain showroom cleanliness and order
- Ensure the showroom is always “guest-ready”
- Oversee daily showroom upkeep and supply stocking
- Assist in event setup and preparation.
Administrative & Digital Support
- Manage showroom calendars, scheduling appointments, and events
- Maintain accurate supply inventory, placing orders as needed.
- Track samples requested by clients and ensure timely follow-up from the sales team.
- Update and maintain showroom contact lists and mailing lists.
- Compile in-house resource lists for staff use.
- Sample tracking and ordering
Operational & Physical Support
- Maintain organized storage closets and sample libraries, including removing discontinued items and adding new samples.
- Assist with meeting preparation, including sample layout and refreshments.
- Handle mailing and receiving to and from clients
- Run errands and assist with event coordination
- Receive showroom deliveries, inspect items, and maintain accurate documentation.
- Provide basic IT support and coordinate third-party assistance as needed.
- Coordinate in-house services, such as cleaning and vendor presentations
Qualifications
- Strong organizational skills with high attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Basic IT proficiency and comfort with digital tools (calendars, spreadsheets, inventory systems).
- Professional demeanor and customer-focused approach.
- Flexible, proactive, and willing to assist across multiple areas of showroom operations.
- Ability to assist with moving furniture and tasks requiring light physical labor
What You’ll Gain
This is an opportunity to work in a high-end, design-forward environment where attention to detail and excellence are valued. You will play a key role in maintaining the showroom’s aesthetic, supporting our sales team, and ensuring every client’s interaction is seamless.
How to Apply
Please provide a current resume along with brief cover letter highlighting relevant experience and why you are interested in joining West Out East.
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $40,000 - $65,000