What are the responsibilities and job description for the Field Technician position at West Operations LLC?
West Networks, a leading managed network infrastructure services provider based in Gainesville, Florida, is proud to announce a new Field Services opportunity based out of Shreveport, Louisiana. This full-time position will support a major client installation project, followed by ongoing regional field support.
Now Hiring in Shreveport, LA
We are seeking a Field Operations Technician based out of Shreveport, LA to join our growing team. This is a full-time, permanent Tier 1 position. You'll start with a hands-on installation project (approximately 1 month), then transition into ongoing maintenance support and future regional projects as they arise.
Job Description
- Position Title: Field Operations Technician (Tier 1)
- Employment Type: Full-Time, W2
- Salary: Starting at $50,000 per year
- Work Location: Based out of Shreveport, LA
- Initial Phase: Full-time onsite for approximately 1 month during installation
- Ongoing: Occasional onsite maintenance visits as needed; additional regional projects assigned as they come up
- Reporting To: Field Operations Manager
Requirements
- Support full-time onsite installation of network infrastructure during the initial ~1-month project
- Provide ongoing onsite maintenance and troubleshooting once the project is live
- Prepare and submit onsite status and maintenance reports following each visit
- Be available to support additional projects in the Shreveport region as they're assigned
- Be physically capable of performing hands-on installations, maintenance, and equipment checks
- Maintain a positive, professional, and presentable demeanor at all times
- Able to crimp cables, patch into networks, run clean and tidy Ethernet wiring, and leave every job site better than you found it
- Willing to learn and grow with our team and technology stack
- Collaborate with our Tier 2 and Tier 3 teams based in Florida to support the client's ongoing network needs
- Boom lift, OSHA, & first aid certified (we will assist with certifications if not already certified)
Benefits
- Health Insurance
- Dental & Vision Insurance
- Paid Time Off
- Company Cell Phone
- Company Laptop
- Company Vehicle (subject to approval)
- Profit-Sharing Bonuses (eligible after 6 months of employment)
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $50,000