Strategic Partnerships Account Manager, Databricks

At West Monroe, our people are our business. We partner with organizations undergoing their most critical transformations, combining deep industry expertise with technology to deliver measurable business outcomes. As we continue to invest in our strategic technology ecosystem, we're looking for a Strategic Partner Account Manager to help scale and operationalize our most important alliances, including Databricks, Microsoft, and AWS.

This role serves as the operational backbone of our strategic partnerships, ensuring strong governance, executive alignment, pipeline visibility, partner enablement, and program execution. Working across executive leadership, client teams, marketing, sales, and technical practitioners, you'll help maximize the value of our strategic alliances while building scalable operating processes that support long-term growth.

What You'll DoAlliance Strategy, Governance & Program Management

• Lead day-to-day operational management of strategic technology partnerships.
• Coordinate governance meetings, executive steering committees, QBRs, and annual planning.
• Maintain alliance operating plans, priorities, roadmaps, and objectives.
• Track decisions, risks, action items, and dependencies.
• Develop scalable alliance processes and governance frameworks.
• Serve as the operational liaison between West Monroe and strategic partners.

Executive Engagement & Stakeholder Management

• Support executive sponsor programs and strategic relationship management.
• Coordinate executive briefings, planning sessions, and account reviews.
• Develop executive presentations, agendas, and communications.
• Maintain relationship maps and engagement plans.
• Drive accountability for partnership commitments.

Pipeline Operations & Alliance Performance

• Own partnership pipeline governance and reporting.
• Maintain alliance dashboards and KPI reporting.
• Track sourced, influenced, and co-sell opportunities.
• Ensure Salesforce and partner data accuracy.
• Produce weekly, monthly, and quarterly performance reporting.

Marketing, Events & Go-to-Market

• Coordinate joint marketing campaigns, webinars, conferences, and executive events.
• Track MDF investments and alliance activities.
• Support case studies, thought leadership, and partner communications.

Partner Enablement & Certification

• Coordinate certification and enablement programs.
• Track certifications, learning paths, and training completion.
• Partner with technical leaders on capability development.

Partner Operations & Compliance

• Manage partner portals, deal registration, competencies, and compliance requirements.
• Coordinate documentation, submissions, and audits.

Content & Knowledge Management

• Maintain alliance playbooks, templates, collateral, and repositories.
• Ensure current partnership assets are available across the firm.

What You'll Bring

• Bachelor's degree in Business, Marketing, Technology, Operations, Communications, or related field.
• 5 years in alliance management, partner operations, program management, consulting operations, sales operations, marketing operations, or similar.
• Experience supporting strategic technology partnerships.
• Excellent project management, communication, and cross-functional collaboration skills.

Preferred Qualifications

• Cloud ecosystem experience (Databricks, Microsoft, AWS).
• Professional services or consulting experience.
• Executive program, certification, or enablement experience.

Technical Skills

• Advanced Microsoft Excel, PowerPoint, Salesforce, Teams, Outlook, SharePoint, and Word.
• Preferred: Power BI, Tableau, Databricks Partner Portal, Jira, Smartsheet, Asana, Microsoft Planner, Copilot.

Success in This Role

• Deliver accurate partnership reporting and dashboards.
• Ensure disciplined governance execution.
• Improve pipeline visibility and co-sell performance.
• Increase certification attainment and enablement participation.
• Build scalable partnership operations.