What are the responsibilities and job description for the Jail Diversion Care Manager position at West Michigan Community Mental Health System?
Hourly Pay Range: $21.99 - $28.34
The Care Manager is responsible for providing targeted case management and supports coordination services to jail diversion candidates and to individuals incarcerated in the county jails in our 3-county service area (Lake, Mason, and Oceana) with mental illness, co-occurring substance use disorders, and/or with intellectual/developmental disabilities. The primary role will be to provide jail diversion planning and/or jail release planning which will effectively address social determinants of health including housing, employment, healthcare, mental health, substance abuse, healthcare coverage, education, and other life domains which help prevent recidivism and future involvement with the criminal justice system. The individual will collaborate and coordinate with the WMCMH Jail Diversion Clinician and with other agencies involved in the jail diversion process including law enforcement, the courts, probation/parole, and others. This person will also link and coordinate to on-going CMH services, to other community services and community agencies, monitor for service effectiveness and consumer satisfaction, as well as provide advocacy, as needed. This individual may also provide trainings or informational presentations to community partners. This position is funded through a staffing grant from the 3-year Department of Justice Mental Health and Law Enforcement Collaboration Grant awarded 10/1/20. This position is part of a staff pool that serves to fulfill the agency’s Crisis Stabilization Service. This may require on-call hours including nights, weekends, and holidays.
JOB DUTIES:
- Planning and/or implementing the plan using person-centered principles
The individual plan of service is produced in a coordinated effort by the staff member, Clinical Service Planner (CSP), and the consumer in response to the assessment. The staff member will periodically review and provide updates to the CSP related to the re-assessment of the consumer’s progress, or lack thereof, in response to the plan of service goals, objectives, intervention/supports, discharge criteria, and the medical necessity for seeking the continuation of care. This may result in a change of level of care and/or episode of care discharge.
- Linking to, coordinating with, follow-up of, advocacy with, and /or monitoring Specialty Services and Supports, and other community services/supports
Connecting the consumer with all the appropriate resources, both internal and external, and coordinating care, services or benefits provided to the consumer. Coordinating services with the consumers’ personal care physician and the Medicaid Health Plans. This also includes assisting the consumer in the development and maintenance of natural supports.
- Monitoring Services
Tracking of the consumer’s response to their individual plan of service and monitoring compliance and progress with all supports and services agreed to in the plan. It is preferred that monitoring occurs when the consumer is present and engaged in the service process being monitored. Monitoring consumer medication in consultation with the Prescriber and/or staff nurse, ensuring the consumer is compliant with their medication intervention and monitoring potential side effects of the medications. Monitoring occurs at the frequency outlined in the individual plan of service.
- Support Services
Support strategies will incorporate the principles of empowerment, community inclusion, health and safety assurances, and the use of natural supports. Acting as a consistent link into the system for the consumer and/or his family including educational support around the specific disability or mental health condition. Support coordination and/or Targeted Case Management functions include: the desires and needs of the individual are met, the supports and services needed by the individual are identified and implemented, housing and employment issues are addressed, social networks are developed, appointments and meetings are scheduled, income/benefits are maximized, activities are documented, person-centered planning is provided, and independent facilitation of person-centered planning is made available.
- Maintenance of the key elements of the individual consumer record
The TCM is responsible to assure the record is up to date with releases, consents and obtaining clinical information. They are to assure that the consumers’ confidentiality of information is maintained, and the TCM is to have knowledge of what is in the clinical record.
Salary : $22 - $28