Office Assistant – Driving School

Overview

West Metro Driving School is looking for a friendly, dependable, and organized Office Assistant to join our team in Dallas, Georgia. Our office staff help students and parents navigate the driver's education process, answer questions about our programs, assist with scheduling and enrollment, and keep student records accurate and up to date.

Much of the position involves speaking with customers by phone, explaining school policies and state requirements, and helping students understand the next steps in their driver education. You'll also assist with paperwork, recordkeeping, and other administrative tasks that help our school operate smoothly.

You'll work alongside other office staff under the direction of our General Manager. Previous office experience is helpful but not required. We're happy to train someone who is dependable, communicates well, and is willing to learn.

Responsibilities

• Answer incoming phone calls and respond to questions from students, parents, and customers in a friendly, professional manner.
• Explain driver's education requirements, school policies, enrollment procedures, and scheduling processes clearly and accurately.
• Assist students and families with registering for classes and scheduling driving lessons.
• Maintain accurate student records, including entering information, reviewing paperwork, and organizing required documentation.
• Help ensure student files and school records are complete and properly maintained in accordance with Georgia state requirements.
• Respond to customer questions and requests by phone, email, and other communication channels.
• Work with instructors, office staff, and management to coordinate schedules and resolve student concerns.
• Assist with general office duties and other administrative tasks as needed.

Qualifications

• High school diploma or GED.
• Strong verbal and written communication skills, including the ability to explain information clearly and patiently.
• Comfortable using computers, email, and web-based software.
• Good organizational skills and attention to detail, particularly when handling student information and paperwork.
• Ability to follow established procedures, learn new information, and apply school policies consistently.
• Dependable, punctual, and able to work cooperatively with other team members.
• Comfortable handling multiple tasks and speaking with customers throughout the day.
• Previous office, administrative, or customer service experience is a plus, but not required.

Pay & Benefits

• Starting pay: $16.50–$18.00 per hour, depending on qualifications and experience.
• 401(k) retirement plan with company matching.
• Paid training on our school procedures, systems, and programs.
• Opportunities to develop administrative and customer service skills in an established local business.
• Supportive, team-oriented office environment.

About West Metro Driving School

West Metro Driving School provides driver's education, behind-the-wheel training, and other driver education programs to students throughout the West Metro Atlanta area.

Our office team plays an important role in helping students and families understand their options, complete the necessary requirements, and have a positive experience with our school.

We're looking for someone with a good attitude, good communication skills, and a willingness to learn. Whether you have previous office experience or are looking for an opportunity to begin working in an office environment, we encourage you to apply.

Pay: $16.50 - $18.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:

• 401(k)
• Retirement plan

Work Location: In person

Salary : $17 - $18