Community Services Director (Impact & Mobility Strategist)

The Mission: From Crisis to Capability

At West Kentucky Allied Services, we believe that providing a safety net is only the first step. Our goal is to catch people in their moment of need and then provide the ladder they need to climb.

We are seeking a Community Services Director who understands the delicate balance between immediate relief (keeping the lights on and the heat running) and long-term economic mobility (helping families move toward self-sufficiency). You will oversee our core programs, including CSBG and LIHEAP, ensuring they work in harmony to stabilize lives today and create opportunities for tomorrow.

Key Responsibilities

• Strategic Leadership: Direct the daily operations of the Community Services Block Grant (CSBG), LIHEAP, and other vital agency programs. You aren't just checking boxes; you’re designing the roadmap for regional impact.
• The Mobility Architect: Design and implement policies and case management strategies that transition clients from crisis assistance to sustainable economic independence.
• Compliance & Excellence: Ensure all programs meet the highest standards of Results-Oriented Management and Accountability (ROMA). You will lead the Community Needs Assessment and Strategic Plan to ensure our services evolve with the region’s needs.
• Team Empowerment: Manage and mentor the Community Services staff, fostering a culture of empathy, efficiency, and professional growth.
• Financial Stewardship: Develop and manage program budgets with precision, ensuring that every dollar is maximized to serve the community.
• Data with a Purpose: Oversee client intake and data analysis, translating numbers into stories of impact for the WKAS Board and our funding partners.

Job Qualifications

• The Foundation: A college degree in a relevant field (or an equivalent blend of education and management experience).
• The Expert: Proven experience working with families in poverty and a deep understanding of crisis assistance dynamics.
• The Strategist: Strong organizational and budget management skills with a keen eye for detail and compliance.
• The Communicator: Exceptional verbal and written skills, with the ability to represent WKAS to regional stakeholders and government partners.
• The Tech-Savvy Leader: Proficient in Microsoft Office and digital reporting systems.
• Bonus Points: Certification as a ROMA Implementer or Trainer is highly preferred.

Why Join West Kentucky Allied Services?

This is more than an administrative role; it is a leadership position at the heart of our community's recovery and growth. You will have the authority to shape programs that don't just solve problems for a month, but change lives for a generation. We offer a competitive salary, a supportive team environment, and the chance to lead meaningful change in Western Kentucky.

To Apply: Submit your application to Indeed.com and search West Kentucky Allied Services.

At West Kentucky Allied Services, Inc., you’ll be making a meaningful difference in the lives of others. We offer a supportive work environment, competitive compensation, excellent benefits, and the opportunity to shape programs that truly matter. Equal opportunity employer.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person