What are the responsibilities and job description for the Transportation Scheduling Clerk position at West Hills?
Our recruitment goal is to hire long-term care team members who focus on quality care and excellent employee relations.
It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission.
West Hills Health and Rehab employees embrace the concept of socialization for every resident and acknowledge that the healing process and long-term health stability relies on Whole Person Care.
Mission: Everyone Matters! Our mission is to respect, preserve the dignity, and celebrate the lives of those we serve.
Vision: Hillcrest Healthcare will lead the way in innovative approaches to delivering excellence in long-term care and will be the provider of choice.
Value Statement: We will serve with dedication, pride, humility, and integrity.
General Purpose:
Schedule and transport residents to and from appointments.
Essential Job Functions
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
Remain informed of scheduled transportation needs (Dr. appointments, admissions, and discharges)Arrange transportation with the company driver and vehicle when appropriate or with state agencies when payer type allows.
Contact families when appropriate to schedule transportation or notify families of scheduled appointments.
May need to assist in actual transports if needed.
Attend in-service education programs in order to meet facility educational requirements.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
Maintain confidentiality of resident and facility records/information.
Protect residents from neglect, mistreatment, and abuse.
Protect the personal property of the residents of the facility.
Others as directed by the supervisor or administrator.
Minimum Qualifications
Must be 18 years of age or older.
Prior logistics or scheduling experience is preferred.
Organized and detailed work performance.
Excellent technical and documentation skills
Good communication skills with excellent self-discipline and patience.
Genuine caring for and interest in elderly and disabled people in a nursing facility.
Comply with the Residents' Rights and Facility Policies and Procedures.