What are the responsibilities and job description for the Housing Specialist position at West Harlem Group Assistance/West Harlem Residence?
The Housing Specialist is responsible for addressing clients' housing needs in the shelter and assisting clients as they transition from shelter to permanent housing. He/she is responsible for identify permanent housing options, developing and maintaining a database of housing resources, conducting individual sessions and support groups around housing issues, and providing referrals, advocacy, follow-up, and assistance with housing applications. The Housing specialist develops partnerships with government and community agencies to help increase clients' access to meaningful housing.
- Meets with the family and assess their housing needs and eligibility for subsidized housing and develop a family-specific housing plan.
- Assist families in obtaining the required documentation to obtain permanent housing.
- Ensures that all supporting documents are printed and filed in designated sections in case record.
- Ensures that clients understand and work towards meeting their responsibilities in securing permanent housing as soon as possible.
- Track, monitor and report families’ efforts to obtain permanent housing.
- Collaborates with the case management staff in advocating for housing entitlement and needed supportive services for the family.
- Documents all related information, referrals and action taken in progress notes.
- Coordinates the Housing Readiness Orientation and workshops to include; getting clients registered for the workshop, getting outside presenters, having appropriate materials for each workshop, and planning a graduation ceremony during the annual year.
- Housing: Sourcing/Development/Referral
- Identify and follow through with potential housing resources and leads.
- Establishes and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers, landlords and housing providers.
- Cultivates relationship with existing permanent housing providers.
- Be knowledgeable about all current subsidized housing programs and requirements.
- Advocates on behalf of the clients to ensure that they receive the appropriate subsidies.
- Coordinates services offered by shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing.
- Tracks all referrals and provide on-going follow-up to clients and feedback to sources and leads.
- Assists clients with completing relevant applications for housing subsidies and programs.
- Arranges apartment interviews with landlords and accompany clients to view potential permanent housing, as needed.
- Ensures that information in client file is accurate and current, i.e., family composition, etc.
- Meets with Supervisor to review caseload bi-weekly.
Required Skills
- Prior experience working with the homeless population.
- Highly motivated and well-organized.
- Knowledge of housing services and public benefits programs.
- Excellent organizational, written and verbal communication skills.
- Ability to interface with government agencies
- Familiarity with housing entitlement systems and procedures.
- Ability to interact effectively with the client population.
- Ability to interface with representatives of government and private agencies.
- Ability to work effectively in a team environment.
- Willingness and ability to travel to potential housing sites, as needed.
- Computer literate. Accurately complete required reports in-house. .
- Extensive Field work required. Must travel on local transportation.
- Work Tuesdays through Saturdays from 10am to 6pm
Job Type: Full-time
Pay: $26.59 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Can you work Tuesdays through Saturdays from 10 am to 6 pm
Education:
- High school or equivalent (Required)
Experience:
- find housing in NYC for families: 3 years (Required)
Ability to Commute:
- New York, NY 10030 (Required)
Work Location: In person
Salary : $27