BODY SHOP COORDINATOR

Overview
We are seeking a dedicated and organized Auto Body Shop Coordinator to join our team. BODY SHOP EXPERIENCE IS HIGHLY PREFERRED. This role is essential in maintaining the smooth operation of our shop, providing excellent customer support, and ensuring that all tasks are handled efficiently. The ideal candidate will possess strong customer service skills and be comfortable managing various office tasks. Bilingual candidates are encouraged to apply, as effective communication with a diverse customer base is key.

Duties

• Assist customers with inquiries and provide exceptional service at the front desk.
• Handle inquires, resolve complaints, build customer loyalty and manage relationships with insurance companies.
• Schedule repairs, assign tasks, monitor technician productivity, ensure workflow efficiency
• Quality Control: Conduct inspections, minimize comebacks, and uphold high repair standards
• Boosting business through strong leadership & relationships
• Manage administrative tasks including filing, data entry, and maintaining organized records.
• Utilize Google Suite for scheduling, communication, and document management.
• Provide clerical support as needed, including handling phone calls and emails.
• Collaborate with team members to improve shop operations and customer experience.
• Maintain a clean and welcoming environment for both customers and staff.

Experience

• Has CCC One experience, creating RO's
• Has body shop experience is highly preferred.
• Experience in customer support or front desk operations is highly desirable.
• Bilingual abilities are a plus, enhancing communication with a broader range of customers.
• Demonstrated organizational skills and attention to detail in body shop tasks.
• A proactive attitude towards learning new skills related to office management and customer service.

Requirements:

CCC One experience
Valid driver's license and clean driving record;
Enthusiastic and motivated presence in a team environment;
Professional appearance and strong work ethic.
Ability to do many things at once;
Ability to keep up and succeed in a fast-paced work environment.

Join us in creating a positive experience for our customers while developing your skills in a supportive environment!

HOURLY PAY RATE:
$21.00 to $25.00 per hour

Call Rita H. for more details at 626-383-9682 & send resume to rita_herrera_7@hotmail.com

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Ability to Commute:

• West Covina, CA 91791 (Required)

Ability to Relocate:

• West Covina, CA 91791: Relocate before starting work (Preferred)

Work Location: In person

Salary : $21 - $25