What are the responsibilities and job description for the Hospitality Specialist position at West Creek Ranch, LLC?
Join us in Montana for your next summer adventure with a fun variety job! The ideal candidate for the West Creek Ranch’s Hospitality Specialist will live our core values of: Putting people first, by advocating beside our team of associates and catering to our guests. Leading by example as an expression of the quality services we promote. Including everyone in day-to-day activities and tasks. Innovating continually by sharing new ideas and implementing them when it benefits the team and our guests. Listening and responding to everyone to the best of their ability. Giving back to others by incorporating all other values daily and connecting with the community. West Creek Ranch Hospitality Specialist is the ultimate variety job! This position reports to the Operations Manager, and rotates through our dining room, housekeeping department, dishwashing, and transportation. In addition, this associate may assist in activities during the week, either joining a group hike or driving transportation to our off-site activities. Our Hospitality Specialist folks are the pride of our operations and make every guest experience first class. Qualifications and Education Requirements Ability to be flexible and work a variety of jobs. Desire to bring forward their genuine self to build a culture of inclusivity and achievement in the workplace daily. Current certification in CPR and First Aid (or ability to acquire before start of employment) Current ServeSafe Alcohol certification, TIPS training, or similar (we can provide training for those that are not current) Ability to follow a checklist to accomplish all tasks during a shift, and give feedback on such checklists as needed to improve efficiency. Ability to problem solve and multitask in a fast-paced environment. Ability to work with guests and staff in a respectful manner. Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds. Ability to work in inclement weather to complete tasks. Preferred Skills Prior experience in hospitality. Prior guest ranch experience with a focus on fine dining. Experience navigating in large passenger vans. Responsibilities for Each Shift Housekeeping: Clean guest areas, including rooms, common areas, and restrooms, per checklists. Replenish supplies, such as linens and bathroom items. Wash, fold, and store linens and towels per laundry instructions. Perform miscellaneous daily and weekly cleaning tasks as needed or specified. Keep storage areas and carts well-stocked, clean, and tidy. Perform other job duties as assigned. Dining: Prepare guest and staff dining areas for meals, including setting up items such as tables, buffets, linens, silverware, glassware, chafers, condiments, etc. Serve/refill food and beverages for guests and staff. Check with guests to ensure that they are enjoying their meals and take action to correct any problems. Remove dishes and glasses from tables and take them to kitchen for cleaning. After guests and staff have finished dining: clean tables, floors, and other areas as needed. Perform other job duties as assigned. Dishwashing: Wash dishes, glassware, flatware, and cookware using dishwasher or by hand. Place clean items in correct storage areas in organized manner. Maintain cleanliness of dishwashing station. Perform other job duties as assigned. Transportation: Must be 21 years of age and a clean driving record. (For our insurance) Transport guests to and from the airport or activities. Label and load guests’ luggage at the airport. Transport guests’ luggage to and from cabins. Perform other job duties as assigned. AMB Sports & Entertainment is a subsidiary of AMB Group LLC, and is comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC and Mercedes-Benz Stadium. Atlanta Falcons The Atlanta Falcons are a professional American football club and member of the National Football League (NFL). The team’s headquarters and practice facility are located on a 50-acre site in Flowery Branch, Georgia. The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by current owner Arthur M. Blank in 2002. Under Blank’s leadership, the Falcons have become one of the League’s premier teams on and off the field, playing their home games at Mercedes-Benz Stadium. For more information, visit www.atlantafalcons.com, and follow @AtlantaFalcons. Mercedes-Benz Stadium Opened in August 2017, Mercedes-Benz Stadium is a world-class sports and entertainment venue in downtown Atlanta and home to the National Football League’s Atlanta Falcons and Major League Soccer’s Atlanta United. The multi-purpose stadium was named the 2019 Sports Facility of the Year and is host to major sports and entertainment events, including the 2026 World Cup, the 2018 and 2025 College Football Playoff National Championships, the 2018 MLS Cup, and Super Bowl LIII. Mercedes-Benz Stadium is the first professional sports stadium in North America to achieve LEED Platinum Certification and the first stadium worldwide to achieve TRUE Platinum Certification for zero waste by the United States Green Building Council. Mercedes-Benz Stadium is proud to be collaborating with naming rights partner Mercedes-Benz and twelve founding partners including Coca-Cola, Equifax, The Home Depot, Novelis, SCANA Energy, Truist, IBM, Georgia Power, American Family Insurance, Global Payments, and Ticketmaster. To learn more about Mercedes-Benz Stadium visit www.mercedesbenzstadium.com. Follow us on Facebook, Instagram and Twitter. Atlanta United Atlanta United joined Major League Soccer in 2017 and won the 2018 MLS Cup in just its second season, the earliest an expansion team has won the title since 1998. The club has set multiple league records including season tickets sales (36,000-plus), single-season average (53,002) and total home attendance (901,033). Owned by Arthur M. Blank, Atlanta United plays its home matches at Mercedes-Benz Stadium. For more information about Atlanta United, including how to purchase season tickets, visit: www.atlutd.com, and follow @ATLUTD.