Assistant Account Executive

Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise. Which, through our affiliates, Champlain Specialty Insurance Company, WestCongress Insurance Services LLC, and WestCongress Risk Services LLC, offers primary and excess general liability insurance solutions and claims administration throughout the United States.  

We are seeking an Assistant Account Executive (AAE) for our Manchester, NH office to assist with the processing and placement of the insurance products we offer. The AAE supports the underwriting process and is involved in clearing and logging insurance submissions, data collection and entry, policy rating, file maintenance, interacting with insureds and brokers and other tasks related to the intake, evaluation, binding, issuance and modification of the insurance products we offer.    

Responsibilities: 

• Provide support to Account Executives  

• Analyze and screen submissions  

• Issue endorsements and cancellations  

• Issue Quotes, Binders and Policies  

• Respond to and resolve billing inquiries  

• Solicit underwriting information for new and renewal business  

• Policy rating, including entry of loss and exposure information  

• Request additional information post-bind to complete file  

• File Maintenance  

• Maintain service standards by providing timely responses to broker requests and inquiries   

• Interact with producers to communicate the status of open submissions, to ensure complete submission files and to clearly present price and terms and conditions offered in any quote or indication  

• Provide a superior customer experience   

• Prepare quotes, binders, policies, endorsements and amendments   

• Generally, support producers and insureds with any aspect of an existing or prospective account to increase new business and optimize renewal retention  

We offer a competitive compensation package:  

• Health, Dental, Vision, Life and Disability insurance  

• Health savings account  

• 401(k) matching  

• Paid time off and holidays  

• Parental leave  

• Bonus opportunity  

Job Type:  

• Full-Time (8 hours shift)  

• Office setting  

Benefits:  

• 401(k) matching  

• Dental insurance  

• Disability insurance  

• Health insurance  

• Paid time off  

• Parental leave  

• Vision insurance  

Supplemental pay types:  

• Bonus pay  

Weekly day range:  

• Monday to Friday  

• No weekends  

The successful candidate will possess:  

• Highly organized and detail oriented  

• Able to manage, organize and prioritize multiple tasks  

• Good working in a team environment  

• Willing to work outside area of responsibility to support the growth of the business  

• Ability to organize work and perform within time constraints  

• Strong written and verbal communication skills  

• High proficiency in math, typing, Microsoft Word & Excel and other computer software & systems  

• Some experience in the insurance industry