Post Closing Specialist - Riverside, CA

Job Description

The Post Closing Specialist is responsible for ensuring that all post-closing activities related to escrow transactions are completed accurately and efficiently.  This includes ensuring that all documents are properly executed and delivered and that all funds are accurately disbursed.

Responsibilities

• Review and verify the accuracy of all closing documents. 
• Coordinate with the branch to obtain any missing information or documentation. 
• Verify wire confirmations, certified checks, and confirm that all funds have been received, and files are balanced.
• Complete Branch Wire Checklist. 
• Initiate all wire requests with the National Wire Desk. 
• Disburse funds according to the closing statement and ensure that all parties receive the correct amounts.
• Prepare and maintain accurate and complete post-closing files. 
• Process 1099’s . 
• Handle post-closing issues such as stop payments, outstanding checks, and refund issuance. 
• Provide exceptional customer service to all parties involved in the transaction. 
  
  

Collaboration and Service: 

Act As The Main Point Of Contact For Escrow Officers Within An Assigned Market. This Includes, But Is Not Limited To

• Identify Escrow Officer needs and take proactive steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective manner.
• Provide post-closing support with critical escalations 
  
  

Education/Experience

Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the "life of a file."

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. 
• People first approach - providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. 
• Technical - ability to learn and navigate multiple software systems with a high level of competency.
• Critical Thinking/Problem Solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.   
• Partnership/Collaboration - the individual remains open to others' ideas and exhibits willingness to try new things. 
• Oral/Written Communication - the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. 
• Quality Assurance - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. 
• Adaptability - the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. 
• Building Collaborative Relationships - the individual maintains and strengthens partnerships with agents and colleagues while providing information, assistance, and support. 
  
  

About Us

West Coast Escrow is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc.  (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate ,  Century 21® ,  Coldwell Banker® ,  Coldwell Banker Commercial® ,  Corcoran® ,  ERA® , and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report .

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies