What are the responsibilities and job description for the 25-88 -ADMINISTRATIVE ASSISTANT (AA1) - TEACHING AND LEARNING CENTER position at West Chester University?
Salary : $47,766.00 Annually
Location : West Chester University, PA
Job Type : Regular / Full-Time
Job Number : 25-88
Department : Academic Affairs
Division : Assoc Provost's Office
Opening Date : 02 / 10 / 2025
Position Summary
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Teaching and Learning Center invites applications for the position of Administrative Assistant.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
The Teaching and Learning Center (TLC) supports, inspires, and celebrates teaching excellence and innovation. As a partner and resource for WCU's community of educators, the TLC works to advance the university's priorities of improving learning experiences for all students and reducing equity gaps in student success.
Reporting to the Associate Provost for Learning and Teaching Innovation, the Administrative Assistant serves as a primary resource for TLC programs and services; provides professional and timely assistance to faculty, staff, students, and university partners; and supports TLC team members including coordinating schedules, managing shared resources, and assisting with program delivery. This is a confidential assignment requiring the utmost respect and privacy.
The ideal candidate will demonstrate professionalism, excellent customer service skills, and the ability to problem-solve; extensive experience with Microsoft Office Suite; experience managing budgets and planning events; the ability to collaborate and communicate effectively with a diverse campus community.
Responsibilities include :
- Welcome and announce visitors
- Answer incoming calls
- Maintain department email accounts and respond to routine inquiries
- Maintain comprehensive knowledge of TLC services and programs
- Create and maintain systems for tracking and reporting program-related data
- Support budget management include tracking expenditures, reconciliation, and reporting
- Oversee payments for TLC subscriptions including software licenses, digital tools, and professional memberships
- Process payments for TLC programs including faculty payments, honoraria, speaker fees and travel reimbursements
- Analyze operational procedures and made recommendations to improve efficiency and effectiveness
- Contribute to event planning and coordinate logistics for events
- Manage calendar for the Associate Provost for Learning and Teaching Innovation
- Process department work orders and equipment maintenance
- Oversee office supply inventory and ordering
- Perform other duties as assigned
Minimum Qualifications
Required Knowledge, Skills & Abilities :
Preferred Qualifications
Special Instructions
Ask about opportunities to work from home (two days per week) and alternate (winter and summer) schedules.
Candidates should apply online at Application materials must include a resume, cover letter and three professional references (all required for consideration).
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU's educational mission and Strategic Plan for Excellence. West Chester University is an Affirmative Action / Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
WCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.
The Get Healthy Wellness program rewards participants with reduced health care premiums and provides tools and resources to maintain good health.
Flexible spending accounts allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.
A University mission to support employee personal and professional growth.
PASSHE tuition waiver lowers the cost of college expenses.
Leave and time-off benefits include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.
Choice of two group retirement plans with generous employer contributions.
Voluntary retirement plans offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.
Group life insurance is provided at no cost to all permanent employees.
Voluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP / AD&D) are available to employees.
State Employee Assistance Program (SEAP) provides a wide range of free services including counseling, legal, and financial services.
The employee group for this position is American Federation of State, County, and Municipal Employees (AFSCME).
For additional benefit details please see the PASSHE EMPLOYEE BENEFITS PAGE .
Theinformation is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.
My level of experience in an administrative or a receptionist role is :
My level of experience utilizing Microsoft Office Suite to manage calendars is :
My level of experience supporting budget management including reporting, invoicing, and reimbursements is :
My level of experience supporting logistics including location, food, set-up, and even management is :
Required Question
Salary : $47,766
