What are the responsibilities and job description for the Seasonal Food And Beverage Manager position at West Chester Golf & Country Club?
The Food and Beverage Manager is responsible for the Food and Beverage services for the entire club (Grill Room, Ashbridge Room, Bar, Patios, Banquet Room). Hires, trains and supervises assigned staff and is responsible for applying relevant customer service principles to assure that the wants and needs of club members and guests are consistently exceeded.
The Food and Beverage Manager must also be the “face” of these operations with a hands-on approach and an understanding that full “on-the-floor” member and staff engagement is critical to success in this position. This position works closely with the Catering Manager, Executive Chef and Club Manager.
Core Duties & Tasks:
- Manages the service of members and guests in the Club’s Dining Rooms (Grill, Bar and Patios).
- Manage reservations for a la carte dining as well as all events.
- Ensure that excellent service and attention are being given to each member. Immediately correcting deficiencies where required.
- Planning, implementing, and maintaining processes that enhance proper service and overall member satisfaction.
- Oversee actual service on a daily basis in all areas of the Club including Grill, Bar, Ashbridge Room.
- Help enhance our training program and train service team members on dining and beverage.
- Check’s function sheets (BEO’s) against the actual room set up; oversees personnel scheduling for special events.
- Oversees scheduling of F&B service employees along with input from Captains to ensure proper coverage is met.
- Handles members’ complaints.
- Obtains or delegates collection for prompt payment for all events.
- Attends weekly BEO meetings (Wednesday’s at 3pm)
- Assumes Closing Manager and/or responsibility.
- The Cub is open 6 days a week (lunches are open all 6 days, and dinners are served Wednesday to Saturday Night). The Club is closed on Mondays except for Holidays.
Supervises: Wait Staff, Bartenders, Bus, Host, Food Runners and Houseman/Handyman.
Hourly Wage $18-20 per hour. Hours: Wed to Sat 3PM to Close and Sun 10:30AM to 5:30PM
The schedule may change according to Club business.
Salary : $18 - $20
