What are the responsibilities and job description for the Senior Human Resources Generalist position at West Central Behavioral Health?
Senior Human Resources Generalist
West Central Behavioral Health | Lebanon, NH
Since 1977, West Central Behavioral Health has been dedicated to “promoting, preserving and strengthening the mental health and quality of life in our community.” We provide quality, evidence-based treatment for mental health and substance use disorders to individuals, families, and communities.
We are expanding our HR team and seeking a Senior Human Resources Generalist to own our recruitment function, serve as the first point of contact for employee relations, and take an active role in agency safety. This is a hands-on role with real ownership and direct visibility to our Executive Leadership Team.
What you’ll do
Recruitment and Retention
- Own recruitment for the agency, building the processes and workflows that guide hiring from requisition through offer
- Coordinate with HR team members who carry recruiter responsibilities for specific roles, keeping the approach and candidate experience consistent
- Manage job advertising, interviews, and offers
- Deliver monthly recruitment and retention reports to the Executive Leadership Team
Employee Relations
- Serve as the first line of communication for employment-related concerns, including harassment, corrective action, and progressive discipline
- Advise managers and employees on ADA, FMLA, FLSA, and anti-discrimination requirements
- Provide training and development for managers and staff
Safety and Compliance
- Serve as an agency Safety-Care trainer
- Sit on the agency’s Joint Loss Management Committee
- Support workers’ compensation and leave administration
- Partner with Safety and Compliance teams to align HR efforts with agency safety goals
HR Operations
- Maintain accurate employee records in UKG Workforce Ready
- Continuously improve our use of UKG, identifying opportunities to streamline processes and make sure we are taking full advantage of the system’s capabilities
- Contribute to initiatives that foster a positive work environment
What you’ll bring
Education
- Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or an equivalent combination of education and experience
Experience
- 6 years of progressive Human Resources experience, including recruitment and employee relations
- Experience in healthcare or behavioral health preferred
Certification
- SHRM-CP or PHR required, or ability to obtain within 12 months of hire; certification must be maintained throughout employment
Required Skills
- Strong understanding of HR practices and state and federal employment laws
- Experience working with an HRIS
- Highly effective communication and interpersonal skills
- Excellent organizational and time management skills
- Strong problem-solving, relationship-building, and collaboration skills
Preferred Skills
- Experience with applicant tracking, recruitment metrics, interviewing and selection, sourcing, and job board management
Physical Requirements
- Ability to travel to all Agency sites
Other
- Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s)
- Ability to handle sensitive and confidential information with discretion