What are the responsibilities and job description for the Care Coordinator - Adult Services position at West Central Behavioral Health?
Description
Do you want to make a difference in someone's life? Are you the kind of person who can work with individuals from varying backgrounds to move toward a common goal - the wellbeing of a client?
As a WCBH Care Coordinator, you'll work closely with our Clinical Team to provide care coordination and case management for a caseload of clients receiving community-based and in-office skills-based therapy. You'll assess client needs, coordinate care, and connect individuals with community resources, while supporting clinical processes associated with mental health treatment.
Essential Duties and Responsibilities:
Requirements
Education:
Experience:
Required Skills:
Preferred Skills:
Physical Requirements:
Other:
Do you want to make a difference in someone's life? Are you the kind of person who can work with individuals from varying backgrounds to move toward a common goal - the wellbeing of a client?
As a WCBH Care Coordinator, you'll work closely with our Clinical Team to provide care coordination and case management for a caseload of clients receiving community-based and in-office skills-based therapy. You'll assess client needs, coordinate care, and connect individuals with community resources, while supporting clinical processes associated with mental health treatment.
Essential Duties and Responsibilities:
- Help clients and families understand treatment options and make informed decisions through regular in-office and phone check-ins
- Work with the treatment team to facilitate coordination of care and information sharing
- Participate in developing and implementing treatment plans, case management, and other clinical documentation
- Promote effective use of clinical resources, community resources, and other social supports
- Assist clients in accessing resources, including sharing information and applying for benefits
- Coordinate and communicate internally and externally to ensure continuity of services
Requirements
Education:
- Bachelor's degree in Psychology, Social Work, Education, Rehabilitation, Human Services or related field is required with 2 years of experience preferred
Experience:
- 2 years' related experience
Required Skills:
- Excellent communication, problem-solving, time management, and organizational skills required.
- Must be flexible and demonstrate the ability to work with minimal supervision.
- Excellent computer skills and knowledge of Microsoft Office
- Ability to learn necessary computer and technical skills essential to the position and Agency needs.
- Ability to relate to staff, clients and community around a mental health system.
- Maintain skill competencies in customer service, quality improvement, compliance and safety.
Preferred Skills:
- Knowledge of and experience with electronic medical record system, preferred.
- Experience providing targeted case management services.
- Prior experience in a community mental health environment.
- Knowledge of evidence-based mental health treatments such as Dialectic Behavioral Therapy (DBT), Cognitive Behavioral Therapy (CBT), Enhanced Illness Management and Recovery, and Prolonged Exposure for PTSD.
Physical Requirements:
- Ability to access all Agency sites
Other:
- Ability to travel in connection with the job duties assigned
- Have and maintain a valid state driver's license
- Have reliable transportation
- Have and maintain personal automobile insurance
- Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s)
- Understanding of the importance of confidentiality and the ability to maintain that confidence.
Salary : $22 - $26