What are the responsibilities and job description for the Crisis Counselor/Peer - Evenings - 3PM to 11PM position at West Central Behavioral Hea?
Are you passionate about helping people find stability and support following a mental health crisis? West Central Behavioral Health is looking for a Crisis Counselor/Peer to join our Mobile Crisis Outreach team, supporting individuals in the community in the days and weeks after a crisis intervention.
This role works alongside our Crisis Clinicians, providing the follow-up support that helps clients regain their footing and stay connected to care. We welcome candidates from two paths: those with a degree in a related field, and those who bring personal experience — whether through their own mental health journey or through supporting a loved one, friend, or family member affected by mental illness.
What You'll Do
- Assist Crisis Clinicians with crisis evaluations, including identifying a client's natural supports and risk factors
- Conduct timely follow-up interventions until a client is stabilized, connected to community behavioral health services, or 30 days have passed
- Draw on your own experience — personal or through someone close to you — to engage individuals in crisis and support development of an individualized recovery plan
- Promote client self-advocacy, self-care, and wellness
- Provide follow-up support in the setting most comfortable for the client and their family
- Partner with hospital-based staff and community providers to ensure continuity of care
Who We're Looking For
One of the following:
- Bachelor's degree in social work, psychology, human services, or a related mental health discipline, or
- Personal experience with mental health recovery, or close experience supporting a family member, friend, or loved one through it
Plus:
- High School Diploma/GED (minimum, if pursuing the experience-based path)
- 1-2 years of relevant experience — personal or professional
- Excellent organizational, communication, and customer service skills
- Comfortable with technology, including electronic health records
- Reliable transportation and ability to access all agency sites
Why West Central
You'll be part of a small, mission-driven team supporting people at some of the most vulnerable moments in their lives. Whatever brought you to this work — your own story or someone else's — that perspective becomes a tool for real connection and helping clients see a path forward.
West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short- and long-term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off!
We are committed to continuous improvement of our employees. We provide ongoing education through e-Learning, in-service programs presented by internal staff and external presenters. CEUs are available for most in-service programs.
Loan Repayment Program: As a nonprofit organization providing services to underserved populations, you may be eligible to participate in the following loan assistance programs:
- Public Service Loan Forgiveness (PSLF)
- Agency Student Loan Assistance Program - eligible up to $10,000 over 3 years
We are an Equal Opportunity Employer and Veteran-Friendly Workplace!
Salary : $10,000