Splash Pad Attendant

West Bloomfield Parks is looking for candidates to fill seasonal Attendant positions for our spray park. The spray park operates Memorial Day through Labor Day. Applicants are preferred to be available on all holidays and understand that the spray park is a seven-day operational business.

Position Description Summary: Part Time Lily Pad Springs Attendants perform a variety of tasks in support of the Parks and Recreation Department’s splash pad. This position is responsible for assisting customers by answering many questions, sharing the rules of the spray park to patrons and keeping the splash pad amenities clean, safe and debris free.

Working Hours: Typical work hours will be working 20 hours (minimum) up to 32 hours a week, May - August. Mandatory orientation will be held in May. Splash Pad will be open days, afternoons, weekends and Holidays. Must have open availability to work five days out of the seven per week. Attendants will be scheduled for at least three shifts per week. Must be available to work two holidays during the season. Shift assignments will vary based on staff availability. Occasional shifts at West Bloomfield Parks events may be offered. Time off requests are considered at the time of hire.

Essential Function(s) of the Position: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the level and/or class of this position.

• Provide courteous and accurate information to users, staff and the general public. Communicate Lily Pad Springs rules and procedures in a friendly manner.
• Process admission tickets.
• Monitor spray pad.
• Keep spray pad debris free and change garbage as needed.
• Open and close facilities as needed.
• Perform custodial work such as cleaning counters and office area, cleaning restrooms, replacing paper towels, cleaning spills and accidents as needed.
• Work on assigned tasks in preparation for daily crowds and projects as directed.
• Handle challenging situations in a tactful, courteous and respectful manner. Refers patron concerns to Lily Pad Springs Manager.
• Alert supervisory staff of any dangerous, unsanitary or potentially hazardous conditions.
• Always maintain a neat appearance.
• Give more than satisfactory customer service to all customers.
• Enforce West Bloomfield Parks and Recreation policies, rules and regulations in a confident and controlled manner.
• Adhere to Commission guidelines, policies and procedures.
• Other duties as assigned.

Education/Experience/Licenses/Certificates:

• Some related customer service or park patron admission/experience.
• Valid State of Michigan Driver’s License or state identification.

Knowledge, Skills and Abilities:

• Strong communication skills.
• Ability to express ideas clearly and concisely.
• Ability to multi-task and work in a fast-paced environment.
• Ability to withstand exposure to chemicals commonly used in swimming pool environments.
• Good organizational skills with emphasis on detail.
• Interpersonal skills to handle questions, complaints and concerns from the public and from employees in a professional manner.
• Ability to take the lead in handling customer requests and to furnish information to the general public.
• Ability to maintain excellent customer service skills.
• Ability to work independently, as well as with a team.
• Ability to exercise mature judgment & initiative in analyzing programs and recommending solutions.
• Be productive, courteous, flexible, resourceful and creative as well as have effective people skills.
• Ability to operate various pieces of small office equipment.
• Must be professional in appearance.

Equipment, Machinery, Tools and Vehicles Used: Office equipment including computer, hand blower, broom, power washer, etc.

Physical Demands: This position occurs outdoors on the spray pad monitoring the splash pad; therefore, must be able to stand for periods of time and withstand the outdoors for some periods of time, in all-weather elements. Must be able to lift 50 pounds.

Working Conditions: Must be able to work in a fast-paced environment and able to meet various deadlines. Must be able to work with the public, including young children, throughout the duration of your shift.

Benefits: This position is ineligible for all benefits, including participation in the 401a. Attendants who work on the actual holiday will be eligible for time and a half pay.

Reporting Relationships: A person in this position will report to the Lily Pad Springs Manager.

Pay: From $13.00 per hour

Work Location: In person

Salary : $13