What are the responsibilities and job description for the Senior Business Analyst position at West Bend Insurance Company?
Company Overview
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
The IT Personal Lines team is seeking a forward-thinking Senior Business Analyst to help shape the future of Underwriting solutions that enhance the customer experience through innovation, collaboration, and value delivery.
Work Location
This not a remote position. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule (at least 3 days/week) for collaboration days, team meetings or other in-person events. The position can be based in West Bend or Madison.
The internal deadline to apply is 11/17/2025. External applications will be accepted on a rolling basis while the position remains open.
Responsibilities & Qualifications
What You Will Do
- Collaborate with product owners and business partners to understand desired outcomes
- Facilitate requirements gathering with subject matter experts and business partners to clearly identify objectives
- Analyze, decompose, and refine business outcomes into well-articulated work items
- Facilitate shaping the work for small batch sizes and fast feedback loops
- Collaborate with cross-functional delivery team to incorporate a sound business and technical approach to the desired outcomes that enable iterative delivery of business value
- Query, analyze, and interpret data to generate insights that support informed, data-driven decision-making across efforts
- Provide leadership and guidance within the delivery team to develop transparency and trust to become a highly effective team
- Work with delivery team to demo capabilities to business partners, organize and evaluate feedback, and incorporate into future work items
What We Look For
- 6 or more years of related experience
- Continuous delivery experience in Agile environments with a product mindset
- Modern software development within cross-functional teams
- Emergent mindset - curios, always learning, growth mindset, adaptability
- Excellent communication with a broad range of stakeholders ranging from non-technical to technical
- Data skills – comfort with both structured and un-structured data: query, analyze, and interpret
- Problem solving skills
- Detail oriented
- Customer focus
- Ability to work as part of a team
- Ability to build collaborative relationships
- Leadership skills
- AI skills – leveraging generative AI as part of your day-to-day toolbox
- P&C insurance experience preferred
- Exposure to spec driven development a plus
Preferred Education and Training
- Bachelor’s degree, equivalent experience or combination
- International Institute of Business Analysis Certification (CCBA, CBAP, or AAC)
#LI-LW1#Hybrid
Salary Statement
The salary range for this position is $106,451 - $146,370. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
- West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Salary : $106,451 - $146,370