What are the responsibilities and job description for the Residential Manager & Assistant Manager position at West Bay RI?
Create Community. Inspire Belonging. Lead with Purpose
Now Hiring: Residential Manager & Assistant Manager Locations: Cranston • Johnston • Warwick, RI Schedule: Full-Time
Pay:
Manager: $25.00/hour
Assistant Manager: $23.00/hour
Weekend Differential: Additional $1.00/hour
Lead a Team That Changes Lives.
We are seeking dedicated, compassionate leaders to join our residential teams supporting individuals with intellectual and developmental disabilities (I/DD). In this role, you will foster a safe, inclusive, and empowering living environment, where independence is encouraged and personal preferences are respected.
Our teams are passionate about making a difference-every single day. As a Manager or Assistant Manager, you will play a key role in building strong teams, creating a sense of community, and leading with purpose.
Your Impact: Key Responsibilities
- Lead the Team: Hire, train, supervise, and evaluate direct support staff. Address personnel issues promptly while modeling professional, supportive communication.
- Champion Person-Centered Support: Ensure daily activities reflect the unique dreams, interests, and goals of the people supported. Encourage independence, community integration, and meaningful social connections.
- Maintain Residential Operations: Oversee household and vehicle maintenance, manage finances and budgeting assistance, ensure documentation and records are up to date and organized
- Support Behavioral Health Needs: Model and teach intervention strategies recommended by the clinical team. Maintain consistent, high-quality communication with families, guardians, and interdisciplinary team members.
- Provide On-Call Support: Be available to respond to urgent needs or emergencies as required.
- Promote a Positive Environment: Demonstrate professionalism in conduct, communication, and appearance. Use tact, judgment, and initiative to maintain a supportive and inclusive environment.
Who We're Looking For
Required Qualifications:
- 1-2 years of leadership experience in residential services for people with I/DD
- 2-3 years of experience as a Direct Support Professional (DSP)
- High school diploma or GED
- Valid driver's license with a good driving record
- Strong interpersonal, organizational, and communication skills
- Computer literacy for documentation and communication
What We Offer You
Platinum Benefits Package for Full-Time Employees (30 Hours/Week):
Blue Cross Blue Shield Health Insurance (HMO & PPO)
Delta Dental & Vision Insurance
Health Reimbursement Account (HRA)
Agency-sponsored Life Insurance
401(k) Retirement Plan
Paid Vacation & Sick Time
Tuition Reimbursement (up to $2,400/year)
Employee Assistance Program (EAP)
Aflac Insurance (Accident, Cancer, Life)
Pet Insurance & Identity Theft Insurance
Vehicle Repair Discounts
Career Development Opportunities
Employee Health & Wellness Events
Exclusive Employee Discounts
Ready to Lead with Heart?
If you're a compassionate, experienced professional ready to build community and lead a team with purpose, we invite you to apply. Be a part of something meaningful-where your leadership creates belonging, trust, and a better future.
We are proud to be an Equal Opportunity Employer (EEO).