What are the responsibilities and job description for the Medical Front Office position at West Alton Gloor Medical?
Full Time Medical Front Desk Receptionist
We are seeking a reliable and friendly Front Desk Receptionist to join our team. As the first point of contact for our medical office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. Your duties will be:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect necessary patient data
- Maintain patient records and update information as needed
- Assist with medical scheduling, follow-ups and coordination of patient appointments
- Handle administrative tasks such as filing, faxing, and scanning documents
- Obtain Prior Authorization and do referrals
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Collaborate with healthcare providers and staff to ensure smooth operations
- Collect patient payments
Qualifications
- Must be bilingual
- Full time - Previous experience as a medical receptionist
- Experience with Insurance Verification
- Experience with EMR software, specially eClinicalWork
- Proficiency in using computer systems and software
- Familiarity with medical terminology and basic understanding of healthcare procedures
- Excellent communication skills, both verbal and written
- Ability to work as a team
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of HIPAA regulations and commitment to maintaining patient privacy
- Must be flexible with schedule
- Salary based on experience
Pay: From $11.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $11