Transportation Liaison

FTE: 1.0

Salary: $70,000 DOE

Calendar: 230

Purpose

The Transportation Liaison supports the safe, reliable, and efficient transportation of West Ada School District students. This position serves as the primary point of coordination between the District, school leaders, the transportation contractor, families, and government agencies to ensure transportation services operate effectively and safely.

The Transportation Liaison implements and monitors District and State of Idaho policies related to student transportation, school boundaries, and traffic safety. This professional position requires specialized knowledge and training and plays a key role in maintaining clear communication and coordination across departments to support student access to school.

Supervision Received and Exercised

The Transportation Liaison works under the direction of the Director of Planning and Transportation. This position exercises independent judgment in performing administrative duties and may provide lead coordination, guidance, and training to front desk staff as needed, while not serving in a direct supervisory capacity.

Essential Duties

Duties may include, but are not limited to, the following:

Contractor Coordination

• Ensure that the district's transportation Contractor is providing safe, efficient transportation in accordance with the contract requirements through regular and effective communications with the Contractors management team.
• Communicate and coordinate outside vendors services at the bus lots and monitor District responsibility of the lot.
• Communicate with the shop, drivers, and monitors as needed.
  
  

Financial Oversight & Data Analysis

• Analize and approve all invoices submitted by the Contractor before submission for payment.
• Oversee Transportation Assistant in review of Field Trip invoices for schools.
• Assist in the development and administration of the department budget and monitor expenditures.
• Review and analyze data related to transportation operations; research school times, walk distances, services and costs.
  
  

Transportation Oversight

• Keep abreast of transportation laws, regulations and trends in traffic and pupil transportation.
• Serve on committees, councils, and/or task forces as needed.
  
  

Safety & Incident Response

• Oversee accident response including site visits, notifications to Communications, and event follow-up.
• Coordinate with administrators to resolve pupil transportation and traffic safety concerns.
• Responds to emergencies including occasional after-hour situations for the purpose of addressing immediate safety concerns.
  
  

Customer Service & Operational Support

• Coordinate with schools, parents, and other staff in escalated concerns and take appropriate actions to resolve.
• Monitor and train District transportation staff in customer service, routing, and student management including the use of related software.
• Work closely with schools to determine school needs; facilitate problem solving by individuals or groups.
  
  

Equipment, Technology & Systems

• Monitor and coordinate equipment needs for radios, tablets, and RFID readers.
• Educate and answer questions for schools, contractors, and parents regarding the RFID badge system and the parent bus app.
• Understand and use the routing platform to support the Routing Team.
  
  

Minimum Qualifications

Knowledge of:

• Principles and practices of pupil transportation operations, routing systems, and traffic safety.
• Federal and state laws and regulations regarding pupil transportation.
• Contract administration principles and vendor coordination.
• Office management practices, workflow coordination, and effective administrative procedures.
• Administrative and office procedures, including data entry, filing, and correspondence preparation.
• Customer service principles and effective communication practices.
• Demonstrated ability to speak publicly to community leaders, legislature and school board members.
• Operation of a personal computer and job-related software applications for word processing, spreadsheets, database creation and maintenance, information storage and retrieval, and related tasks;
• English grammar, spelling, and punctuation;
• Current office practices and procedures.
• Budget monitoring, invoice review, and basic financial oversight practices preferred.
  
  

Ability To

• Coordinate and support safe and efficient transportation services for a large and complex school district.
• Interpret and apply district policies, contract requirements, and state regulations related to pupil transportation.
• Demonstrate strong leadership, communication, interpersonal skills, leadership, collaboration, conflict resolution, planning, teamwork and organization techniques.
• Operate standard office equipment including a personal computer using program Microsoft Office Word, Excel or other applications appropriate to assigned duties.
• Exercise sound judgment and independent decision-making in addressing transportation issues and operational challenges.
• Respond calmly and effectively to emergencies, accidents, and high-pressure situations while prioritizing student safety.
• Handle interruptions, prioritize work, and return to and complete tasks in a timely manner.
• Demonstrate attention to detail, accuracy, and accountability in all work products.
• Communicate clearly and concisely, both orally and in writing.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
• Perform other duties related as determined.
  
  

Qualifications

Any equivalent combination of experience and training that would provide the required knowledge and abilities necessary to perform the work.

• High school diploma or GED required; associate or bachelor's degree in business administration, public administration, or a related field preferred.
• Demonstrated administrative experience, preferably in an educational, governmental, or public agency setting.
• At least five (5) years of successful experience in the pupil transportation field preferred.
  
  

Essential Physical Abilities

• Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively in person and on the telephone.
• Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and review, evaluate and prepare a variety of written documents.
• Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate standard office equipment and a personal computer.
• Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to lift up to 30 pounds, to sit and work at a keyboard for an extended period of time, and work in an office environment.
  
  

Evaluation

Yearly by supervisor

Terms of Employment

230-day working calendar

Regular attendance is an essential function of this job.

• If you are chosen for this position your employment with the District would be "at will". Employment at Will means that the employee or the District may terminate the employment relationship with or without cause, and with or without notice, at any time.
• As per Idaho Code 65-5-1/65-503: "Eligible veterans are provided advantages in public employment in Idaho"