What are the responsibilities and job description for the Configuration Management Database/Discovery Consultant position at West 4th Strategy?
Configuration Management Database/Discovery Consultant
ROLE
We need a CMDB/Discovery Consultant at the New York City Department of Social Services (DSS). DSS enhances the quality of life for all New Yorkers by providing temporary assistance to eligible individuals and families with social service and economic needs, supported by IT Services (ITS) which operates the critical technology infrastructure behind the agency’s programs. DSS is currently executing a large-scale Data Center Co-location and Migration Project to consolidate multiple data centers into a new facility at 11 MetroTech in Brooklyn, replacing end-of-life infrastructure and mitigating risk of service disruption to agency operations. In this role, you will audit and validate existing CMDB records for servers, storage, network devices, and applications, map dependencies between infrastructure components, set up automated discovery for post-move validation, and ensure configuration items reflect the new data center environment post-move. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package.
RESPONSIBILITIES
REQUIRED SKILLS/EXPERIENCE
EDUCATION / CERTIFICATIONS
LOCATION
CLIENT
WORK AUTHORIZATION
TRAVEL
WORK HOURS
EMPLOYMENT CLASSIFICATION
RELOCATION
COMPENSATION
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
ROLE
We need a CMDB/Discovery Consultant at the New York City Department of Social Services (DSS). DSS enhances the quality of life for all New Yorkers by providing temporary assistance to eligible individuals and families with social service and economic needs, supported by IT Services (ITS) which operates the critical technology infrastructure behind the agency’s programs. DSS is currently executing a large-scale Data Center Co-location and Migration Project to consolidate multiple data centers into a new facility at 11 MetroTech in Brooklyn, replacing end-of-life infrastructure and mitigating risk of service disruption to agency operations. In this role, you will audit and validate existing CMDB records for servers, storage, network devices, and applications, map dependencies between infrastructure components, set up automated discovery for post-move validation, and ensure configuration items reflect the new data center environment post-move. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package.
RESPONSIBILITIES
- Audit and validate existing CMDB records (servers, storage, network devices, and applications.).
- Map dependencies between infrastructure components.
- Validate discovered data against CMDB records.
- Set up automated discovery for post-move validation.
- Ensure configuration items (CIs) reflect the new data center environment post-move.
REQUIRED SKILLS/EXPERIENCE
- Working knowledge of ServiceNow CMDB architecture, including CI classes, relationships, and data models
- Familiarity with ServiceNow Discovery (MID Server, probes, sensors, patterns)
- Understanding of IT infrastructure components: servers, storage, network devices, and application tiers
- Ability to perform data audits and reconcile discovered data against existing CMDB records
- Basic understanding of dependency mapping and infrastructure topology
- Familiarity with ITIL concepts related to Configuration Management
- 1-2 years of experience with ServiceNow CMDB administration or configuration
- Hands-on exposure to ServiceNow Discovery in a lab or production environment
- Experience conducting data validation or audit activities in an ITSM context
- Familiarity with data center infrastructure concepts (physical or virtual environments)
EDUCATION / CERTIFICATIONS
- Bachelor’s degree in a related field – preferred
LOCATION
- Brooklyn, NY
CLIENT
- NYC Department of Social Services
WORK AUTHORIZATION
- Must be legally entitled to work in the United States
TRAVEL
- No travel required.
WORK HOURS
- 8 hours per day. 1 unpaid hour for lunch
EMPLOYMENT CLASSIFICATION
- W2 Hourly
RELOCATION
- Not eligible for relocation benefits.
COMPENSATION
- Compensation Range: $43.96 - $63.19/hr commensurate on experience
- Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options; paid sick time
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
Salary : $44 - $63