What are the responsibilities and job description for the NC Customer Service Representative - 2nd Shift position at WeSource?
WeSource/WePack is looking for a Customer Service Representative for second shift.
Job Duties and Responsibilities:
- Communicates with customers to determine schedule of incoming and outgoing product.
- Schedules carrier appointments for shipping and receiving.
- Inspects inbound carrier paperwork (including seal information) to ensure all load information is correct and product is being delivered to the correct facility.
- Prepares and signs paperwork ensuring paperwork, load and carrier information agree with customer instructions and food safety and quality requirements.
Qualifications:
- High school diploma or equivalent required; associate's degree preferred
- Proven customer support experience or experience as a client service representative
- Strong communication skills, both verbal and written
- Ability to work well under pressure in a fast-paced environment
- Excellent problem-solving skills and attention to detail
Working Hours:
Monday- Friday 4:30pm-1am
What We Offer
- Competitive Pay $14-$15 per hour (pay is negotiable based on experience)
- Paid Time Off Paid Holidays
WeSource is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $14 - $15