Receptionist - Monday - Friday 8:30 - 5:00 PM

Position Summary

Under the direct supervision of community administration, the Receptionist provides telephone coverage, greets the public, visitors, applicants, staff, and residents/patients of the facility, and provides general clerical and office support, e.g., types some correspondence, sorts, and distributes mail, maintains files, and schedules meetings or activities, and related clerical duties. Responds to resident emergencies as needed.

Key Responsibilities

• Welcomes – Greets visitors, determines name and nature of business, and refers to appropriate department or employee.
• Provides - Provides information to visitors, applicants and potential residents/patients and family members. Answers telephone pleasantly, in a timely manner; transfers calls to appropriate party; uses paging system as needed. Takes and delivers clears messages.
• Files – Sets up files and files general correspondence to ensure information remains organized and is easily retrieved.
• Processes – Processes incoming mail by opening, dating, and distributing it to appropriate employees. Prepares and mails outgoing correspondence and information.
• Responds – Responds to resident and facility emergencies following Emergency and Disaster policies; responds to fire alarms.
• Operates – Utilizes standard office equipment including copier and fax machines. Provides typing and clerical duties as assigned by administration; maintains logs, and related clerical duties.
• Reports – Generates routine reports by determining the users’ needs and by collecting and organizing the data to provide accurate and complete reports.
• Schedules – May coordinate or schedule regular or intermittent activities or meetings. May coordinate or schedule special events. May keep track of vacation schedules and back-up coverage.
• Supplies – Orders and maintains office supplies and forms by periodically checking inventories of supplies on hand, completing purchase requisitions to order additional supplies, and ensuring accurate orders are received.
• Performs - Additional responsibilities assigned as required.
  
  

Minimum Qualifications

• High School Diploma or equivalent.
• Two (2) years of clerical, reception, or secretarial experience required.
• Previous experience with switchboard or multi-line telephone.
• Proficiency with various computer software applications, Microsoft Office Products preferred. Positions within this classification may require the ability to type at least 35 accurate words per minute.
• Excellent telephone and interpersonal skills; able to deal with all levels and abilities of callers.
• The ability to read, write and follow written and oral instructions in English fluently.
• Experience in a retirement community preferred.
  
  

How much on the job time is spent in the following physical activities? Show the amount of time by checking the appropriate boxes below.

NONE

UNDER 1/3

1/3 TO 2/3

OVER 2/3

Stand

X

Walk

X

Sit

X

Use hands to finger, handle or feel

X

Reach with hands and arms

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Does this job require that weight be lifted, or force be exerted? If so, how much and how often? Check the appropriate boxes below.

AMOUNT OF TIME

NONE

UNDER 1/3

1/3 TO 2/3

OVER 2/3

Up to 10 lbs.

X

Up to 25 lbs.

X

Up to 50 lbs.

X

Up to 100 lbs.

X

• 100 lbs.
  
  

X

The above statements are intended to generally describe the work being performed by people to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills, required of the personnel so classified.

Benefits

Wesley Woods Senior Living offers a comprehensive benefit plan to eligible team members to include health, dental vision, retirement benefits, short term disability, long term disability and paid time off.

Conditions of Employment

All offers of employment with Wesley Woods are conditioned based upon completing and passing a background, drug test, and participating in vaccine programs (e.g., Covid-19, Flu, TB testing).

All job applicants applying for Wesley Woods Senior Living will undergo testing for the presence of illegal drugs as a condition of employment. Any applicant with a confirmed positive test will be denied employment. Applicants will be required to submit voluntarily to a specimen test at a laboratory chosen by Wesley Woods, and by signing a consent agreement will release Wesley Woods from liability. If the physician, official or lab personnel has reasonable suspicion to believe that the job-applicant has tampered with the specimen, the applicant will not be considered for employment. Wesley Woods will not discriminate against applicants for employment because of a past history of drug abuse. It is the current abuse of drugs, preventing employees from performing their jobs properly that will not be tolerated. Wesley Woods is a Drug Free Company. Individuals who have failed a pre-employment test may initiate another inquiry with the company after a period of not shorter than; six (6) months; but they must present themselves drug-free as demonstrated by urinalysis or other tests selected by WWSL.

About Wesley Woods

Wesley Woods Senior Living is affiliated with the North Georgia Conference of the United Methodist Church providing housing and services ministries to seniors in the North Georgia area. Wesley Woods Senior Living is rooted in the Judeo Christian values believing that aging has a fulfilling purpose in life and that faith development is lifelong.

Read more about Wesley Woods Senior Living at www.wesleywoods.org.

EEO / AA Statement

Wesley Woods does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or veteran/Reserve/National Guard status.